WORK EXPERIENCE
MARY JOY MAGLENTE
TRAVEL CONSULTANT
linkedwww.linkedin.com/in/mary-joy-maglente-6a-
- Duhat St. Manggahan Pasig City
RELEVANT SKILLS
Time Management
Fluency in English
Quality Customer Service
GDS Expert
Sales Planning
Travel Itinerary arrangement
Email Management
Admin Helpline
IBM under Alarm Security Services Inc
2012 to 2015
Accomplish monthly consolidated
reports from OIC’s of all sites
Travel arrangement for Security
Management Team
Coordinate with local government
agencies for updates and monitoring
of emergency situation.
Answer telephone calls and assist
employees
Admin Helpline
Concentrix under Commander Security
Services Inc
2015 to 2021
Accomplish monthly consolidated
reports from OIC’s of all sites
Travel arrangement for Security
Management Team
Coordinate with local government
agencies for updates and monitoring
of emergency situation.
Answer telephone calls and assist
employees
Travel Sales Agent/Customer Service
Representative
WNS Global Services Feb.2021-Jan.2023
Collects payments, books travel
arrangements and pays applicable fees.
Cancel and change a flight, hotel, car, and
activities.
Handles travel issues, conflicts, complaints,
cancelations and refunds.
Travel Sales Agent
Cloudstaff February-
Sells and coordinates tours, flights, hotels, cars
and activities.
Handles travel issues, conflicts, complaints,
cancelations and refunds.
Creating comprehensive itinerary for clients
Attend travel seminars and conferences
Maintain accurate records of payments,
transaction, and meetings
EDUCATION HISTORY
Bachelor of Elementary Education
Institution: Southern Bicol Colleges-
