Mary Joy M.Rumbaoa

Hello, I'm Mary Joy Rumbaoa, a proficient Virtual Assistant offering expertise in Social Media Management, Blog Writing, Website Administration, and Customer Service.

In my role as a Social Media Manager, I have a track record of empowering businesses to enhance their online presence, boost sales, and acquire valuable leads. My specialization primarily revolves around assisting dog-related businesses, while I'm equally passionate about supporting coffee shops in their digital endeavors.

With nearly two years of experience as a Social Media Manager, I've consistently evolved and expanded my skills through collaborative efforts with diverse clients. I'm committed to ongoing learning, which fuels my aspiration to excel as a Social Media Manager.

Additionally, I've excelled as a General Virtual Assistant, offering comprehensive administrative support and acting as a responsive customer service representative. My responsibilities encompass addressing student inquiries and concerns via email, calls, and text messages.

I take pride in my prowess as a blog writer, with a commendable record of achieving high Google rankings for the blogs I've crafted. This has not only driven substantial website traffic but also generated valuable leads for the programs offered by my previous company.

In the capacity of Website Support, I've played a pivotal role in maintaining and enhancing client websites. This includes graphic updates, blog post scheduling, and content management system (CMS) maintenance. My involvement has also extended to optimizing mobile responsiveness and occasional design contributions.

Arguably, my most honed skill lies in providing top-notch customer service support. With nearly five years of experience in this domain, I've had the privilege of interacting with diverse customers through various channels. This extensive experience has instilled in me the belief that customers are the lifeblood of any business, and I'm dedicated to helping them thrive and succeed.

Let's Elevate Your Online Success Together! 🚀