Hello
I’m Mary Joy
Iglesia st. Sta. Rosa II Marilao Bulacan--
Skills
Time management
Computer literate
Customer service
Research expertise
Problem solving
Interpersonal
Tech Savvy
Critical thinking
Communication
Active listening
Attention to detail
Data Visualization
Experience
Oct. 25, 2022 - August 1, 2023
Teleperformance Inc.- Technical support representative
Handling US Telco account internet wired and wireless ,home phone , TV ,Emails basic mobile
phone troubleshooting.
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Assisting customers issue, Isolating the problem and providing long term resolution.
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This job help me a lot to enhance my communication skills and improve my patience towards
other individuals.
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June 13, 2022 - October 19, 2022
Sterling Global Call Center- Technical Support Representative
Handling Local Telco account. Home phone and internet.
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Help me enhance my critical thinking and customer service skills. Understanding different
behavior.
Nov. 23, 2017 - April 29, 2022
Alpha Alleanza Manufacturing Inc.. - Quality Inspector
Meat processing plant producing frozen products. Our responsibility is to maintain the quality of
the product from the start of the process until market distribution.
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Helps me develop my senses and keen observation.
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Helps me become a teamplayer and to stand what is right.
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Education
June 2014-March 2016
Western Mindanao State University - Bachelor of Science in Computer Science
Undergraduate