Mary Joy Cabasag

Hello I’m Mary Joy Iglesia st. Sta. Rosa II Marilao Bulacan-- Skills Time management Computer literate Customer service Research expertise Problem solving Interpersonal Tech Savvy Critical thinking Communication Active listening Attention to detail Data Visualization Experience Oct. 25, 2022 - August 1, 2023 Teleperformance Inc.- Technical support representative Handling US Telco account internet wired and wireless ,home phone , TV ,Emails basic mobile phone troubleshooting. ● Assisting customers issue, Isolating the problem and providing long term resolution. ● This job help me a lot to enhance my communication skills and improve my patience towards other individuals. ● June 13, 2022 - October 19, 2022 Sterling Global Call Center- Technical Support Representative Handling Local Telco account. Home phone and internet. ● Help me enhance my critical thinking and customer service skills. Understanding different behavior. Nov. 23, 2017 - April 29, 2022 Alpha Alleanza Manufacturing Inc.. - Quality Inspector Meat processing plant producing frozen products. Our responsibility is to maintain the quality of the product from the start of the process until market distribution. ● Helps me develop my senses and keen observation. ● Helps me become a teamplayer and to stand what is right. ● Education June 2014-March 2016 Western Mindanao State University - Bachelor of Science in Computer Science Undergraduate