Mary Joy Alfuente

MARY JOY B. ALFUENTE EXPERIENCED VIRTUAL ASSISTANT An organized, proactive and tech-savvy VA with a versatile skill set in e-commerce, graphic design, and social media. My blend of creative flair and strategic expertise means I deliver results that are not only visually appealing but also effectively targeted and results-driven. Let’s team up and take your business to new heights! - joyalfuente EDUCATION - https://joy-alfuente.my.canva.site/ WORK EXPERIENCE Computer Animation VA - Graphic Designer Southern Luzon Technological College Foundation, Inc. September 2023 - December 2024· 1 yr 4 mos mysticminty.etsy.com | Los Angeles, California | Remote 2009 - 2011 HARD SKILLS e-Commerce Platforms Designed visually appealing print-on-demand graphics and mockups to enhance the overall aesthetic and marketability of the store, thereby increasing sales and customer engagement. Managed all aspects of the store, including product design, product listings, order processing, and customer communication. Graphic Design CF Agent Social Media Management Mar 2019 - Sep 2023 · 4 yrs 7 mos Intelligent.com LLC l Seattle, Washington | Remote Contact Finding Lead Generation Production Research SOFT SKILLS Communication Time Management Adaptability Teamwork Creativity LANGUAGES English Legazpi City, Albay Accurately identified and gathered contact information for potential leads, clients, or partners to support company growth. Ensured the accuracy and reliability of contact information listed and researched to support company outreach efforts. VA - Market Researcher | Social Media Manager Feb 2017 - Jul 2019 · 2 yrs 6 mos Ori Peretz | Reẖovot, Central, Israel | Remote Conducted detailed market research to optimize product offerings and enhance sales for Amazon and eBay stores. Analyzed market trends and competitor products, identified high-demand items, evaluated customer reviews, and provided actionable insights to support product selection and store strategy. Managed and enhanced the company’s social media presence to boost engagement and brand awareness. Managed accounts include @ameiricanhorseclub, @luna_and_i_. Amazon Virtual Assistant Tagalog INTERESTS Mountains Hiking Nature Photography Cats Anime SOFTWARES Google Docs Slack Google Hootsuite Sheets ZikAnalytics Photoshop Microsoft Lightroom Office Canva Hubstaff Metricool Asana Jul 2016 - Feb 2017 · 8 mos Paloma Enterprises Inc. ·| San Diego, California | Remote Conducted detailed product research and enhanced sales for an Amazon store. Senior Associate Dec 2012 - Jan 2016 · 3 yrs 2 mos Innodata Knowledge Services Inc. | Legazpi City, Philippines Wrote short abstracts of articles, news reports, books, research studies and more. Assigned keywords as index for searchability. Document Analyst Sep 2011 - Sep 2012 · 1 yr 1 mo Innodata Knowledge Services Inc. | Legazpi City, Philippines Formatted eBook using HTML tagging Led a small team and provided support to new members.