MARY JHOE F. SABADO
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Objective: Seeking a challenging career with a progressive organization which will utilize my skills and abilities.
PERSONAL DATA:
Name: Mary Jhoe F. Sabado Nickname: Mary
Address: L. Dar St. Brgy. Magsaysay Talugtug Nueva Ecija
Mobile no.:-
Birthday: June 13, 1988 Age: 34 years old
Birthplace: Bayambang, Pangasinan Sex: Female
Citizenship: Filipino Status: Married
Skills:
Technical support over the phone
Customer Service
Sales and Upgrades
Patience
Passion to work
Appointment Setter
Computer literate such as Word Email, surfing to the internet
WORK EXPERIENCES:
Accenture
Work from Home
Service Desk Representative
Marriott Hotel Account
Global One Eastwood -)
Assist hotel employees logins
Troubleshoot hotel employees computer programs
Set up hotel employees computers and Access
Tele Stars Consulting Inc.
Work from Home
Appointment Setter
Healthcare Insurance
Pasig City
Cold calling
Set Appointment for the Sales Representative
Transfer for confirmed appointments
Caregiver
Elderly and Newborn
On Call
Doha, Qatar -)
Provide care to elderly
Assist medications and insulin injections
Newborn care
Bed bath, wound dressing, monitor vital signs
Caregiver
Elderly Caregiver
Private Home
Quezon City -)
Listen to client when she is in a ranting mood and provide compassionate responses
Manage and maintain health insurance plans of client
Accompany client to doctors’ appointments or physical therapy sessions or daily
Preparing proper diet to the client as per the doctor’s advise
Convergys Philippines Incorporation
6th Flr. Annex Bldg. SM North Edsa
Technical Support Specialist
HP Printers(Apple OS) -)
Responsible in troubleshooting printers issue
Wireless connection,software issues
Handling inbound calls (US and Canadian) clients
Caters upselling the product
Including warranty extension amd upgrades
Provides quality service to the customer
Sutherland Global Services
PhilPlans Bldg.Fort Bonifacio Global Taguig City
Technical Support Representative[Tier 2]
AT&T U-Verse Account
Taguig City -)
Assist customer in basic billing inquiries,credit adjustments
Replace,Order,Amend,Equipment
Troubleshooting U-verse technical issues
Handling inbound calls
Bank of the Philippine Islands
9th flr. BPI Direct Card Center Paseo de Roxas Makati City
Project Representative
Makati City -)
Handled all clients request and inquiries
Face to face contact with the clients
Asses the clients to use the easiest way of banking
Promote the 3 alternative channels in banking transactions
EDUCATIONAL BACKGROUND:
Esteban Abada Elementary School Palomaria St. Bansalangin Proj. 7, Q.C.
-April 2002
Judge Juan Luna High School Judge Juan Luna St. SFDM Q.C.
-March 2006
Manila Central University
Monumento, Caloocan City
Bachelor of Science in Nursing
June 2006 – March 2007
Our Lady Of Fatima University
Marulas St. Valenzuela City
Bachelor of Science in Nursing
October 2007 – March 2008
St. Augustine School of Nursing
Edsa,Proj. 7 Quezon City
Professional Caregiver
June 2016 – April 2017
Character Reference provide upon request.
I hereby certify that above information are true and correct.
Mary Jhoe F. Sabado