Mary Jean V. Arquilos

MARY JEAN ARQUILOS CUSTOMER SERVICE REPRESENTATIVE WORK EXPERIENCE CUSTOMER SERVI CE REPRESENTATI VE GET TO KNOW ME I am free-spirited and strong willed worker, Showcase what person I am. A hardworking, responsible and a highly motivated person. Believes in making all my works. A great manager of time and in organizing and prioritizing tasks. SYKES ASIA INC. CEBU CITY |- • INBOUND CALLS: * Collections * Product information request * Technical support * Customer Sales ADSFLO E-COMMERCE Homebased Customer Service ( August 17, 2020 - December 3, 2020 ) * Admin Support * Dispute POC MY SPECIALIZATION • Computer Literate • Ability to use positive language • Time Management • Can work under pressure Ability to read customers attentiveness SHOPLET E-COMMERCE Homebased Customer Service ( October 7, 2020 - Present ) * Backoffice Task * Inbound/Outbound Support * Email Support * Chat Support EDUCATION BACKGROUND BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION (HUMAN RESOURCE DEVELOPMENT MANAGEMENT- SKILLS AND ABILITIES • Active Listening • Effective Communication • Patience • Natural ability to work both alone or as a team Attentiveness Negros Oriental State University Main Campus I Dumaguete City, Negros Oriental, Philippines