Mary Jean Pinara

M A R Y J E A N P I N A R A VIRTUAL ASSISTANT ABOUT ME Hi! I'm a Virtual Assistant with 16 years work experience and currently looking for a full-time job. I work with honesty, sincerity and professionalism. I have a great passion as a VA and I've been doing that for the last 10 years. I have gathered enough experience to meet your needs. I am available 24 hours a day. You just sit back and put your trust in me. I can assure that I will be able to get your satisfaction. You can put your trust on because I am going to be your right choice as your VA. SKILLS Thinkific Brillium Dacast Photoshop Podio CRM Canva Google Drive Dropbox MS Office Hardware/Software troubleshooting Amazon seller central Shopify Social Media Tools EDUCATION Xavier University - Ateneo de Cagayan-| BS Computer Science EXPERIENCE SR PROPERTIES, UK (full-time) | March 2021 - present VIRTUAL ASSISTANT Expired listing research Lead generation Data mining and updating database via Podio CRM ADVANCED NUCLEAR TECHNOLOGY INTERNATIONAL (part-time) | 2016 to present LMS ADMINISTRATOR Creating, publishing and archiving learning courses with the aid of Thinkific online course platform Add and delete accounts, set/adjust/maintain system parameters, add/delete resources, etc. Uploading, publishing, and testing e-Learning modules to ensuring proper functionality. Make sure that the LMS works properly and act fast if it comes to bugs and unexpected error Defining user roles In charge of maintenance of client portal Coordinates with the Project Manager Keep track of freshly uploaded relevant courses, materials, and workshops Recognize and resolve the issues that may appear Managing back-end tasks like preparing personalized course completion certificate, and helping the learners with any issues CERTIFICATION EXPERIENCE Help Desk Analyst Bootcamp HDI, UAE 2006 MYECLATSHOP, USA (contractual) | May 2019 - Aug 2019 VIRTUAL ASSISTANT CONTACT --www.linkedin.com/in/MaryPinara Shopify product research and upload Product image editing and upload Create and populate tabs for Features, Description, Ingredients and FAQs GRIMREAPER, USA (full-time) | 2011 to 2015 VIRTUAL ASSISTANT Amazon product listing Creating effective, keyword-rich product titles Writing precise, informative and engaging product descriptions Editing product images Web research Ensure on-time order fulfillment Managing back-end tasks like inventory and drop shipping customer orders KAGAYAN KIDNEY CENTER, PHILIPPINES (contractual) |2010 - 2011 ADMINISTRATIVE ASSISTANT Answering phone calls and queries Assists clients and set appointment Collect payments Basic accounting Processing company and building permits Scheduling meetings and appointments Taking notes and minutes in meetings Ordering and taking stock of office and building supplies Being a point of contact for a range of stock holders Preparing presentations and documents for meetings Processing and directing mail and incoming packages or deliveries SOCIAL MEDIA EXPERIENCE www.linkedin.com/in/MaryPinara www.facebook.com/MaryPinara www.instagram.com/MaryPinara HYUNDAI MOTOR CO., UAE (full-time) | 2005 to 2009 ADMINISTRATIVE ASSISTANT PERSONAL DETAIL Nationality: Filipino Age: 41 Marital Status: Married Address: Cagayan de Oro Philippines Create, maintain, and enter information into databases. Research and creates presentations Generate reports – daily, weekly, monthly Handle multiple projects Carry out administrative duties such as filing, typing, copying, binding, scanning etc. Maintain computer and manual filing systems Handle sensitive information in a confidential manner Reply to email, telephone or face to face enquiries Reply to toll-free, e-mail and chat support Develop and update administrative systems to make them more efficient Oversee, supervise and delegate work to team members FUJITSU, PHILIPPINES (contractual) | 2003 -2004 FRONTDESK RECEPTIONIST & PBX OPERATOR LANGUAGES English and Cebuano Greeting business visitors Answering and transferring callers to other individuals within the company as well as passing on messages CLUB PANOLY BORACAY, PHILIPPINES (contractual) |2001 -2002 TELEMARKETER Qualifying leads Cold calling and closing deal