MARY JEAN
CINENCE
VIRTUAL ASSISTANT/
SOCIAL MEDIA MANAGER
WORK HISTORY
A BIT ABOUT ME
I am an experienced virtual
professional , social media manager
and a customer support specialist.
I am passionate to earn my client's
trust so I can build a strong and long
term relationship. Meeting and
exceeding my client's expectation
makes me more motivated to work.
My goal is to improve my skills
professionally and to be a great
additional asset in your growing
business .
TRANSCRIPTIONIST
Transcription Puppy September 2018 - Present
Creates a written record of conversations, meetings, and audio and video recordings.
Provide clearly formatted sentences and paragraphs that allow the audio content to
be read.
PERSONAL VIRTUAL ASSISTANT
(Part Time Project Base) September 2018 - Present
Performs various task such as transcription.
Do some web research and other administrative task.
SOCIAL MEDIA MANAGER
(Part Time Project Base) September 2018- July 2019
Create page from scratch
(from designing the page to growing it's audience)
Creating and posting new product post
Answer customer queries
Setting up meetups for orders
AMAZON PRODUCT SOURCER
GET IN TOUCH--
Marilao, Bulacan Philippines
live:ristt.jeancinence
linkedin.com/in/mary-jeancinence-1893b0170
EDUCATION
BACHELOR OF SCIENCE IN
HOTEL AND RESTAURANT
MANAGEMENT 2012
College of Mary Immaculate
Bulacan, Philippines
Silver Arrow January 2018 - March 2018
Source for profitable products from online stores to be sold on Amazon
Check Keepa graphs to ensure that the item is salable and a good buy
Create a spreadsheet where the daily deals will be saved
SALES REPRESENTATIVE IN BPO INDUSTRY
Sykes Asia Inc./ Expert Global Solutions/ Sterling Global Call Center-
Inbound Voice Account (Expedia, Sprint, Jollibee)
Answer queries and provide the best deal offer
Address different concerns and provide the best customer support
Ensure that each customer's information is private and confidential
CORE COMPETENCIES
General Virtual Assistant
Data Entry (Grammarly, Google Apps, Microsoft Office)
Audio and Video Transcription (OTranscribe, ExpressScribe)
Web Research (Google)
Chat Support/ Customer Support
Email and Calendar Management (Gmail, Calendly)
Social Media Management (Canva, Offeo, Buffer, Hootsuite, FB Scheduling Tool)
Amazon Product Sourcing/Tactical Arbitrage (Keepa, Scanalyze, Honey,
FBA Calculator, DS Amazon Quick Viewer, Express VPN )
Project Managing Tool (Trello, Basecamp, Window Teams)
