Mary Jane Diana Clarete
To obtain VA position where I can utilize my experience, background and
develop my knowledge, skills and ability to help your company reach the goals
and objectives.
Sto Nino Villa de Lipa, Sabang,
Lipa City Batangas
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EXPERIENCE
SKILLS
AM Virtual Sourcing International, Home base
Cold caller, appointment setter
Inbound Customer Service
April 2019 - present
US Real State
Multitasking.
Billing Management
Technical Support
Teletech, R
obinson Lipa Batangas
Customer Service Representative
December 2012- May 31, 2019
Telstra (Australian Telco)
Customer service, basic technical support, sales
Email Support
Sales
Can work with less
supervision
Ability to think outside the
box
Convergys, Nuvali Sta. Rosa Laguna
Customer Service Representative
Excellent Communication
Skills
August 2011- November 2012
Orange (UK Telco)
Customer service, basic technical support,
TOOLS
Microsoft Office (Word,
Teletech, R
obinson Lipa Batangas
Customer Service Representative
November 2009- August 2011
Telstra (Australian Telco)
Customer service, Credit Management
Powerpoint, Excel)
Outlook
Google Docs
Canva
Wix
EDUCATION
Batangas State University
Batangas City
BS Computer Science
2000 - 2004
Basic understanding in
Quickbooks