Mary Jane Congayo

I am a healthcare customer service and medical billing professional with over three years of experience in care coordination, insurance verification, and claims processing. I have hands-on experience handling prior authorizations, appointment scheduling, and resolving billing concerns while ensuring accuracy and HIPAA compliance. I am proficient in using tools like TruCare, Salesforce, and Availity to manage patient information and support healthcare operations. I am highly organized, detail-oriented, and able to work efficiently in fast-paced, high-volume environments.