MARY JANE CALONIA
Social Media Manager / Virtual Assistant / CSR--
Upper Citadel Palostangke Brgy.
Dela Paz Antipolo City, Rizal, 1870
OBJECTIVE
PERSONAL DETAILS
AGE : 25 years old
DATE OF BIRTH : May 11, 1997
BIRTH PLACE : Caloocan City
MARITAL STATUS : Single
NATIONALITY : Filipino
Efficient and High Energy customer service professional with
3+ years of experience in taking calls. Friendly and outgoing
with a knack for making others feel comfortable.
WORK EXPERIENCE
COMPANY
POSITION
DURATION
TASK
EDUCATIONAL ATTAINMENT
TERTIARY : Marikina Polytechnic College
SECONDARY : Dela Paz National High School
PRIMARY : Napico Elementary School
SKILLS
Conversational English Skill
Strong Interpersonal Skills
Can work shifting schedule
Flexible and easy to adapt
Creative Mindset
Can develop engaging content
Organization and Time Management
Strategic Thinking
Analytical Thinking
Can use Traditional & Digital Marketing
COMPANY
POSITION
DURATION
TASK
COMPANY
POSITION
DURATION
TASK
MVP GLOBAL MARKETING SOLUTION
Sales Representative
September 2019 - March 2021
Handled Vehicle Warranty Account.
Main Task is to make an outbound call
and reach out to customer's that has a
vehicle near warranty expiration. asks
for their mileage to know if it is still
qualified for an extended warranty and
refer to our senior coverage specialist.
COMPANY
POSITION
DURATION
TASK
GRADE SCHOOL STUDENTS
Part-Time Tutor
June 2015 - April 2017
Enter and sort data, maintain database
information, scan documents and
manage hard document copies.
COMPANY
POSITION
DURATION
TASK
CITY GOV. OF ANTIPOLO ANNEX-III
Data Encoder
April 2014 - May 2015
Enter and sort data, maintain database
information, scan documents and
manage hard document copies.
CHARACTER REFERENCE
NAME: JOHN JYNELL MOTILLA
POSITION: Executive VA - Ecom
PHONE NUMBER: -
EMAIL:-NAME: ADRIAN CATUBIG
POSITION: Team Leader - Teletech
PHONE NUMBER: -
EMAIL:-NAME: MARVEN DELA TORRE
POSITION: AGENT - Teletech
PHONE NUMBER: -
EMAIL:-
TELETECH
Sales/Customer Service Representative
October 2021 - April 2022
Main role is to convert incoming calls
into sales. Help customer to purchase
the best device/supplies that will suit
their needs.
DIRECT MARKETING LLC
Sales Representative
September 2019 - March 2021
Main Task is to make an outbound call
and reach out to customer's that has a
vehicle near warranty expiration. ask
for their mileage to know if it is still
qualified for an extended warranty and
refer to our senior coverage specialist.
TRAININGS AND SEMINAR
Training Certificate for completed program in Computer System Servicing NC II
Colegio De San Clemente, Inc. Angono, Rizal
August 16 – October 08, 2018
Certificate of Participation in Practice Teaching Seminar “Sharing the vision, Shaping the
Future.”
Marikina Polytechnic College
November 23 – 24, 2017
Language Society “Seminar Workshop in Artistry and Story Making”
Marikina Polytechnic College
December 11, 2016
Gender and Development (GAD) Seminar
Marikina Polytechnic College
November 09, 2016
Seminar on “Learning Linguistic and Literature”
Marikina Polytechnic College
October 03,2016
Certificate of Participation to Language Society
Marikina Polytechnic College
July 18, 2016
Certificate of Completion Special Program for Employment of Students
Hinulugang Taktak Hall
June 18, 2016
Literary Research Colloquium “Updating One’s Intellectual Appreciation of Literary Criticism.”
March 11, 2016
Marikina Polytechnic College
Future Teachers Association Seminar “I love my Teacher”
Marikina Polytechnic College
February 22, 2017
AWARDS AND RECOGNITIONS
Most Responsible (Special Program for Employment of Students)
City Government of Antipolo Annex III
May 20, 2016
Certificate of Recognition "For Achieving 20.69% Sales CVN Attainment"
Teletech Cebu
March 2022
