Mary Jane B. Tolentino-
Skills
Relationship
Building
Time Management
Information
Gathering
Critical Thinking
Problem Solving
-
Cavite, Philippines
Summary
Determined, persistent, and independent service provider. Enjoys
learning at a quick pace and well equipped for thinking critically.
Energetic lead generator with strong management skills who
thrives in a fast-paced, dynamic environment.
Career History
Lead Generator + Skip Tracer at Aussie Client Finder
Education
Aug 2017 – Present
Key responsibilities
BS Pharmacy
Adamson College
June 2001 – Sept 2001
Business Management
Colegio de San Juan de
Letran, Manila
October 2001 – March
2005
Responsible for generating high-quality leads each day to
meet the required quota.
Imports data information from each prospect.
Responsible for taking on more than one campaign at a
time.
Follows up on leads and conducted research to identify
potential prospects.
Virtual Assistant at We Buy Denver Homes
June 2021 – August 2022
Key responsibilities
Making calls to warm real estate leads to provide them with
cash offers on their properties.
Present offers, negotiate, prepare contracts.
Appointment Setting
Cold Calling Specialist at Andrickson Zorilla Real Estate
August 2020 – April 2021
Key responsibilities
Calling warm/cold leads to establish appointments for a
sales presentation of home selling services.
Delivers sales presentations in a relatable and trustworthy
manner to customers.
Maintains detailed account records and contact logs.
Cold Calling Specialist at AJN Business Solutions
March 2018 – December 2019
Key responsibilities
Inbound and outbound calls to homeowners to see if they
want to sell their property.
Converting calls to contacts to interested leads.
Senior Customer Relationship Associate at Credit Corp
Group
February 2011 – February 2018
Key responsibilities
Managed portfolio with hundreds of accounts.
Investigated leads to trace and locate customers.
Negotiated payment plans to provide exceptional customer
support and find a sustainable way to resolve their financial
problems.
Senior Credit Analyst at IQOR PH
October 2008 – November 2010
Key responsibilities
Reports directly to supervisor. Work as a credit analyst for
AMEX - (lending company).
Providing accurate information about the status of our card
member’s accounts.
Handling general inquiries, credit issues, and customer
service.
2
Customer Service Representative at West Contact
Services
August 2005 – July 2008
Key responsibilities
Inbound sales agent for DIRECT RESPONSE - (ex. home
shopping network/direct TV). Taking calls for different
products and services.
Maintaining daily sales quota and upselling.
Handling general inquiries, giving information about their
bills, and basic troubleshooting on their mobile phone.
3