Mary Grace Lazaga

 MARY GRACE P. LAZAGA Blk 13 Lot 169 Southville Marinig, Cabuyao, Laguna Contact nos.:- Email add.--_________________________________________________________ EDUCATION Pamantasan ng Cabuyao, Cabuyao Laguna B.S. in Psychology, 2007 Cabuyao National High School, 2002 WORK EXPERIENCES HUMAN RESOURCE SUPERVISOR Shopping Center Management Corporation– SM City Calamba March 2010 – present Areas of Responsibilities Recruitment and Documentation Ensure potential applicants for existing mall vacancies by considering both internal and external applicants Conduct initial interview for applicants to assess their application if they should endorsed for succeeding interviews Endorse interview documents of the qualified applicants to the succeeding interviewers for their reference and use Coordinate to applicants, to Corporate recruitment, and to succeeding interviewers the schedule of their respective interviews Provide feedback to the applicant regarding the result of their applications Prepare approval for hiring and initiate routing to signatories and then prepare job offer documents and endorse upon completion to the HR Manager to conduct the job offer. Manage all task related to the medical examination of the applicant. Discuss for the completion and receive pre-employment requirements of the applicants Handle 201 filing of all employment related requirements of the applicant Schedule the on-board date of the applicant, request for ID and email account of the new hired employee Encode all employee-related updates and new information on the HR system such as promotion and regularizations. Monitor the routing of all documents related to the employee movements and ensure that the process of which progresses. Conduct background investigation and school reference check of the applicants prior to employment as well as to accomplish reports relevant to such Provide assistance to HR Manager in line with conducting exit interviews to resigning employees Compensation Administration Providing assistance to the manager in addressing employee concerns with regards to their salary and compensation by developing and implementing solutions to such concerns. Cascading the results of the solutions implemented to address the compensation related concerns of the employee. Benefits Administration Reviewing and ensuring all forms ( e.g., loans application form) are properly accomplished by requesting employee Endorsing completely filled-out application forms to the HR Manager for approval Ensuring that requested loans are properly provided to the employee by constantly monitoring the progress of request Discussing with the employees the needed/incomplete requirements in requesting for certain government-mandated benefits. Endorsing and providing solutions to the HR Manager on the problems encountered in the benefits applications of the employee for latter’s explanation to the employee Acts as a Liaison Officer government agencies on updating employees loans and status Timekeeping Receive employee-signed DTRs endorsed to him to check for data discrepancies Endorse and recommend solutions to the HR Manager found on employee’s DTR and distribute to employees for review and signatory Correct all data discrepancies found on employees’ DTR by encoding all corrections and adjustments Endorse written and approved justifications for corrected DTR related information to involved employees Providing necessary attendance forms to employees who are requesting for such (e.g., LOARF, OT, COS, etc.) and receive its accomplished versions. Updating on filed timekeeping related concern in the system Input attendance data on attendance-related reports and documents (e.g., PAF) Employee Engagement Attend meeting related to employee engagement and employee activities Write minutes of the meeting and send to the involved personnel after the meeting. Implement employee engagement activities with the HR Manager Provide assistance to HR Manager for the successful implementation of employee engagement activities. Training and Development Conduct New Employee Orientation to on-boarding employees Provide any type of training related assistance to the Learning and Development group should there be a needed to do Administrative Responsibilities Provide administrative assistance in cascading, monitoring, and implementing HR procedures and programs as well as help in ensuring strategies, goals, and priorities are driven by and aligned with the overall business directions Document all agreed HR interventions Perform all systems and software related activities to update, correct, and amend information and data, and perform necessary analysis of such to identify concerns or potential problems Develop reports and endorse such to HR Manager for checking of accuracy of the report’s data prior sending to the requesting party Provide and submit monthly reports to HR Manager related to vacancies, payroll reports, compensations and employee demographics. MANAGEMENT TRAINEE Island Treats Corporation, Walter Mart Quezon City Nov. 2007- Feb. 2010 Areas of Responsibilities Administrations and Operations Checks on consistent implementation of Food Court policies and procedures by tenants and agency personnel. Attends to tenants' concern and follows through the implementation of set guidelines, systems and procedures regarding lease terms and store operations. Monitors and observes daily activities at the dining area especially during peak hours, weekends and holidays. Ensures that busing, dish washing and janitorial activities are properly accomplished. Checks the proper handling and delivery of merchandise and supplies to tenant outlets. Check on preventive maintenance rendered on all equipment Check work schedules of agency personnel on Food Court policies and procedures. Prepares the following monthly reports such as electric-water consumptions, losses and breakages and tenants sales report Conducts monthly tenants and agency meeting Customer Service Observes and checks on tenants personnel on customer service rendered. Ensures agency personnel's full compliance to Company's customer service standards by actively supervising and interacting with them on dining area. Ensures customer amenities are in good condition and available for customers' use in all times. Ensures availability of tenants' wares and common wares at the service station. Check proper posting / usage of signage’s (promotional, etc.) in accordance with set standards. Assist food Court Manager in handling customer complaints including accidents or directly handles in his absence. Staff Supervision and Housekeeping Trains, guides and appraises subordinates to ensure correct performance of job expectations. Ensures staff adherence to Company standards, policies, procedures, rules, and regulations and administer prompt action for violation/s. Acts an overall HR for branch assigned MT such as hiring of employee, timekeeping and submission of payroll as well as clearance preparation for resigned and EOC employees. Ensures the prompt and accurate dissemination of information to employees. Monitors proper maintenance / upkeep of all premises, facilities and equipment and checks compliance to all preventive policies and procedures. Supervises cleanliness of all areas: TRAININGS/ SEMINARS ATTENDED Office ManagementMarch 18 -19, 2019 AX TrainingDecember 27-28, 2017 Fundamentals of Supervision Feb. 13-14, 2017 Completed Staff Works.SM City Calamba – July 11, 2011 Customer Service Excellence. SM City San Pablo – August 20-21, 2010 Customer Sensitivity Training. Amkor Technology Philippines Inc. KM 22 East Service Road South Superhighway, Muntilupa City Managing and Understanding Autism. Cahbriba Alternative LearningCenter.Mt. Pulog St.,Los Banos, Laguna SKILLS Knowledgeable in administering, scoring and interpreting psychological test Proficient in various hardware and software application MS Word, Excel and Powerpoint presentation, using Office 365 Proficient in ORACLE, Human Resource Information System, and newly develop timekeeping system such as iTime, Primetimekeeping, MyTime and BIOMETRICS, AX Good communication skills, Office Management, Time Management, Transcription PERSONAL INFORMATION Age:33 years old Birthday:September 8, 1985 Nationality:Filipino Religion:Catholic Civil Status:Married Weight :50 kg. Height:5’3”