Mary Grace C. Landicho
155 Unit 2H1 Kapiligan St Brgy Doña Imelda, Quezon City Philippines- /--
OBJECTIVE:
To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people.
WORK EXPERIENCED:
Virtual Customer Service for Amazon
June 2017 up to Present
ACM
Magallanes, Makati City
Collection Agent
March 2017 – May 2017
Expert Global Services
Quezon City
Team Leader for Customer Service
October 2014 – March 2017
Aegis People Support
Makati City
Collection Agent
May 2014 – October 2014
Stream International Global Services Phils., Inc., - Convergys
Shaw, Mandaluyong City
Customer Service Representative / Technical Service Representative
October 17 2013 – April 28, 2014
Aegis People Support Inc.,
Makati City
Customer Service Representative
November 2012 – October 2013
Biztron Contact Solution
San Pablo City, Laguna
Customer Sales Representative
April 2012 -- October 2012
EDUCATIONAL BACKGROUND:
2009 – 2011: Laguna State Polytechnic University
2005 – 2009:Recto Memorial National High School
1999 – 2005: Claro M. Recto Memorial Central School
PERSONAL DATA:
Age:26 y/o
Sex:Female
Birthdate:May 12, 1992
Civil Status:Single
Height: 5’3
Weight:43 kg.
Religion: Roman Catholic
Language: English, Filipino
SPECIAL SKILLS:
Computer Literate:
Experienced using SAP Portal (ISU Workbench and CRM Role)
MS Outlook, MS Excel, MS PowerPoint,
Amazon Seller Central
eBay Seller Account
OpenSky Seller Account
Amazon Vendor Central
Feedback Genius/ Feedback Five
Zendesk
CHARACTER REFERENCES:
Rizalyn Posada-
Junalyn Paligutan-