Mary Grace Javier

Mary Grace Javier BUSINESS & ADMIN SUPPORT CUSTOMER SERVICE SOCIAL MEDIA MANAGEMENT PROJECT MANAGEMENT WORK EXPERIENCE PROFILE Knowledgeable and dedicated with a comprehensive background in managing multi-client service functions. Ability to remain calm in stressful situations, highly professional attitude and excellent time management skills. EDUCATION HISTORY Penn Foster College Associate Business Degree in Business Management with Marketing Option University of the East Bachelor of Science in Accountancy TRAININGS Customer Service Representative Course Social Media In-Depth Course Freelancing & Virtual Assistant Training Business Management Course Basic Photoshop Workplace Innovation Work Ethics Budgeting for Planning and Control FREELANCE VIRTUAL ASSISTANT, Paranaque City - Phils. My Life Plan USA July2021 - Present General Virtual Assistant 2019 - Present Network Productions LLC (Project Basis) Remote Project Coordinator & Client Service Executive Filipino Virtual Assistance Academy (Apprentice) Apr 2020 Project Manager Syzygy Rental Services (Apprentice) May 2020 Social Media Manager & Admin Task NETWORK PRODUCTIONS LLC , Dubai - UAE Client Service Executive & Head of Production 2008 - 2019 Maintained strong business-relation with clients Liaised between the client, agency and production house Encouraged revenue growth by inspiring clients to acquire additional services offered Supervised production and post production works Provided immediate solution to client’s concerns 1999 - 2008 Production Coordinator Managed daily production schedules Created comprehensive Daily Work Reports Custodian for Production Facilities and Supplies Assisted in arranging documentation for production, logistics and talents KEY SKILLS NETWORK STUDIO, Dubai - UAE (now Network Productions LLC) 1997 - 1999 Admin Assistant & Receptionist Provided full production support to the team Assisted in all administrative tasks Created and maintained useful databases Handled and maintained tracking system for incoming and outgoing calls including courier dispatched Received/greeted visitors in a professional-warm manner Ability to Work under Pressure Communication Skills Complaint Handling Detail-Oriented Organization Skills Teamwork Time Management RIVERSIDE MARINE INC, Manila - Phils. 1993 - 1997 Accounts & Admin Assistant Processed transactions, petty cash, invoices, issued checks and update ledgers Assisted with audits, fact checks and resolving discrepancies Performed timekeeping for leaves, overtime and time cards Performed basic office tasks, such as filing, data entry, answering phone, processing mails, etc