MARY GRACE CASSION-live:.cid.2a83f3d2996a3a70
Butuan City, Philippines
EDUCATION
University of San Jose Recoletos
Bachelor of Science in Tourism
2000 - 2001
Saint Michael College of Caraga
Unit Earner of Education
2020 - 2021
I.D: Philippine Passport
Non - Professional Driver's License
SKILLS
V/A Skills
Project Management
Customer Service
Teaching
Basic Graphics Designing
Branding
Trello
Google Calendar
Google Suite
Microsoft
Zoom
Calendly
Canva
Professional Experience
MRL Nickel Philippines
2009 - 2018
Adminitrative Assistant
Assisted in government liaising and processing of required permits
(for the company's compliance certification )
Scheduled and coordinated meetings, appointments, and travel arrangements
Updated ,and organized files effeciently
Handled department logistics
Oversaw various office, and administrative functions including purchasing and
inventory
Ratsky Bar and Restaurant
2004 -2008
Dining Supervisor
Supervised the daily function
Improved the customer service by implementing sales methodology
Provided worked direction and coaching to team to deliver high levels of
customer service by implementing sales methodology
Resolved issues/concerns effectively to the satisfaction of all involved parties
2001 - 2003
N.BAR -Dubai
SPA SUPERVISOR
Checked scheduled appointments and updated appointment book
Followed - up clients to remind them of their scheduled appointment
Email and updated customers about new products, services, and holiday
promotions
Collaborated closely with the CEO about the formulation, and mechanics of the
promotion
Made sure all products needed to provide services were available
Coached nail technicians to deliver high levels of customer services, so clients
will keep coming back
Motivated the whole team to promote, recommend services and sold products to
their respective clients to increase sales
CERTIFICATIONS
Project Manager
( Dept. of Trade & Industries )
July 20, 2022
English as a Second Language
( Dept. of Information & Communications Technology)
April 26, 2021
