Mary Grace Canencia

R É S U M É MARY GRACE CANENCIA Purok 1, Bato, Cabawan, Maribojoc, Bohol Email Address:-Mobile No. - CAREER OBJECTIVE To be able to apply all my knowledge and skills by executing outstanding performance that exceeds company’s expectation as an individual. PERSONAL INFORMATION Age: 32 years oldBirth Date: January 13, 1990 Religion:Roman CatholicBirth Place:Cataingan, Masbate Nationality: FilipinoMarital Status: Single Spoken Languages: English, Tagalog & Cebuano EDUCATIONAL ATTAINMENT Tertiary:Bachelor of Science in Business Administration Major in Financial Management Holy Name University Lessage Street, TagbilaranCity,Bohol June 2007 – March 2012 Secondary:Holy Name University High School Department Janssen Heights, Dampas District Tagbilaran City, Bohol June 2003 – March 2007 Primary:Cabawan Elementary School Cabawan, Maribojoc, Bohol Class Valedictorian June 1997 – March 2003 AFFILIATIONS Member Junior Business Executive Association (JBEA) Holy Name University June 2008 – March 2012 Member Bato Youth Civic Organization (BYCO) Bato,Cabawan, Maribojoc, Bohol May 2007-Present Member Junior Philippine Institute of Accountants (JPIA) Holy Name University March- QUALIFICATIONS Computer Literate (Microsoft Office (Word, Excel, PowerPoint, Publisher)). Ability to work well under pressure, fast learner, energetic, and motivated with strong organizational and excellent interpersonal, analytical with good communication skills. Can do multi task activities and willing to learn new things to improve my skills. Possesses positive working attitude, willing to tackle new responsibilities and flexible. WORK EXPERIENCE Registrar’s Staff Bohol Island State University-Main Campus Tagbilaran City, Bohol December 2016 – Present Job Description: Keeps and manages the records of all students and graduates in the College of Business Arts and Sciences. Print and update the permanent records of every student in the College of Business Arts and Sciences. Posts grades of CBAS students into their respective checklist. Requests Form 137 or TOR from previous school of CBAS students. Collects/gather data or credentials from the students of CBAS such as PDS and NSO birth certificate. Answer verification such as email, letters and phone calls. Dig/file records/documents. Attend the customers’/clients’ need. Customer Service Representative Eperformax Contact Centers and BPO JY Square, Lahug, Cebu City July 2013- August 2015 Job Description: Answering call inbound inquiries from clients regarding their ebay account. Handling selling and buying line of business so we handle both sellers and buyers. Guide the clients in listing their items for sale or buying items from the ebay website. Customer Service Professional 1 Stream Global Services Intuit Online Payroll Account I1 Bldg. IT Park, Apas, Cebu City September 2012-February 2013 Job Description: Handling online payroll account of small business entrepreneurs in the US. Answering inbound calls and guiding them in creating paychecks online. On-the-job trainee Security Bank Corp. Tagbilaran Branch CPG Avenue, Tagbilaran City April – May 2011 Job Description: Segregating the paper money from the new one and the old one. Helping in clearing the checks. Balancing deposit and withdrawal forms.