MARY GRACE SIGUA
Virtual Assistant
Data Entry Specialist
Billing Audit Analyst
WORK EXPERIENCE
PERSONAL BACKGROUND
Billing Audit Analyst
I'm an enthusiastic and professional Virtual
Assistant and Data Entry Specialist with over 6
years of experience. I work quickly, positively
and efficiently because I love what I do. I'm
confident in my ability to make anything I put in
my mind to success. I seek challenging
opportunities where I can fully use my skills for
the success of the organization.
Conduent Business Process Services | May 2017 - Sep.2019
AREAS OF EXPERTISE
Senior Invoice Processor
• Monthly run and audit the Enterprise and Strategic accounts,
according to their specific frequencies.
• Monthly sending Billing audit to customers.
• Process and creating Credit Memo request every end of the
month.
• Process Pecas daily invoicing of orders shipped but not invoiced,
and send to Mailroom once done.
Conduent Business Process Services | Feb. 2013 - Apr.2017
Proficient in Microsoft Office Word, Excel,
Powerpoint and Outlook.
Trello (Project Management Tool)
Communication tool : Zoom, Skype, and
Loom.
Video Editing : Powtoon and Kinemaster
Knowledge in SAP ERP System
Web Design Tools : Canva, Adobe
Photoshop and HTML
Google Suites ( Google Docs, Sheets, Google
Drive)
SKILLS
Data Entry and Administrative skills
Customer Service :
- Time management and flexibility
- Situation evaluation and attentiveness
Lead Generation & Data Mining
Video Editing & Graphic Design
Document Conversion
Indexing and auditing invoices
Competent communication skill
Internet Research
Receives scanned invoices from Scanning Center.
Accurately indexing all North America invoices from the queue
maximum of 200 invoices per day.
Monitoring of WEBDE server for North America invoices.
Sending QA assignment to Invoice Processors for audit within the
day.
Auditing all indexed invoices processed by the Invoice Processors
within the day.
Identify, analyze and correct certain errors caught in the
invoices.
Ensure and maintain 100% quality for every indexed invoices before
this will be audited by QA Analyst.
Correspond and respond with Helpdesk to certain issues
encountered in the server.
Respond to QA analyst once she caught certain error/s in audited
invoices.
Send daily invoice volume to Invoice Processors and supervisor.
Send daily dcn monitoring to supervisor and manager.
WORK EXPERIENCE
Accounting Analyst
Accenture Delivery Center | Nov.2011 - Dec 2011
DISC PERSONALITY
Compliance
25%
Dominance
15%
Influence
30%
Steadiness
30%
• Properly reconciling all vendor statements assigned after these
are processed by the Invoice Processor
• Release all posted invoices included in the vendor statements up
for payment
• Ensures that all vendor statements requests received coming
from the retain finance or AP- Support team must be reconciled at
the specific given time or day.
• Send missing invoices encountered from the vendor statements to
the AP- Support team/BSS or directly to vendor
• Always maintained and update the reconciliation tracker
• Always maintained and update the Consolidated Missing Invoices
tracker.
• Always maintained and update the Payment tracker before these
will be given to the Payments Processor
• Analyzing the vendor statement requests to ensure if it has been
completed with the 6 standard rules that are needed before
performing the reconciliation.
• Correspond with vendors and respond to inquiries.
• Receives scanned invoices/vendor statement of account from
Scanning Center
• Accurate, efficient and organized within daily responsibilities.
• Escalates production issues to his/her team leader as appropriate.
AP Junior Payments Processor
Accenture Delivery Center | May 2011 - Nov 2011
GET IN TOUCH WITH ME
Phone: -
Email-LinkedIn :
Facebook: facebook.com/gracegrasha
Instagram: @iamgracefullyours
Processes regular transactions
Correspond with vendors and respond to inquiries.
Reconciliation of payments.
Set invoices up for payment
Resolve invoice discrepancies
Ensures that all vendor statements assigned are properly accounted
for at the end of each business day.
Reconciling properly all vendor statements assigned after these are
processed by the Invoice Processor.
Identify if there are missing invoices encountered while doing the
vendor reconciliation process.
Always maintained and update the reconciliation tracker
Always maintained and update the Consolidated Missing Invoices
tracker.
Send all missing invoices encountered from the vendor statements
to the AP- Support team/ BSS or directly to vendor.
Receives scanned invoices/Vendor Statement of Account from
Scanning Center
Has working knowledge of both scanning and Accounts Payable
application.
WORK EXPERIENCE
TRANSANCTION PROCESSING REPRESENTATIVE
TRAININGS/ SEMINARS
Virtualasting - 15 day free Intensive Virtual
Assistant Training : June 1 - 15, 2020
Crystal Report and CSS : March 15,2008
MS Visual Studio: January 2008
Multimedia Seminar Adobe Flash 8 :
December 2007
Leadership Training: November 2007
Excellent Customer Service Training :
October 2007
Web Design Seminar ( ASP ): March 2007
NSTP National Service Training Program
2004
Accenture Delivery Center | Mar 2011 - May 2011
• Analyzing meter readings of the customers
• Correcting and identify meter readings encountered in the
requests.
• Escalates production issues to his/her team leader as appropriate
Data Analyst
Pointwest Technologies Corp. | Sept 2008 - Jan 2009
Analyzing data, keying and updating the requests.
Correcting rule violations encountered in the requests.
Inform the team lead of any issues from the requests.
PREVIOUS EDUCATION
STI College Caloocan
CHARACTER REFERENCE
Available upon request.
Bachelor of Science in Computer Science
Member, STI Math and Science Society
Candidate, Math Contest Elimination Round (STI
Dalandanan National Highschool
Highschool graduate |2000 - 2004
- President of Ruthston Raiders Cheerdance Squad (2008)
- President of the Ruthston Debate Club (2006 to 2008)
- Student Council Public Relations Officer (2005
Andres Fernando Elementary School
Elementary Graduate | 1994 - 2000
