Mary Gichamu

About Me MARY GICHAMU virtual assistant Contact - Highly organized and resourceful Virtual Assistant with one and a half years of experience providing support to businesses, entrepreneurs and individuals. Skilled in managing administrative tasks, coordinating schedules, handling communications, social media management and offering diverse client needs. Committed to delivering exceptional service with a friendly and professional approach, helping clients to save time and achieve goals efficiently. Work Experience VIRTUAL ASSISTANT| FREELANCE AUGUST 2024 - JANUARY 2025 Administrative support -Assisted in managing calendars, scheduling appointments and organizing meetings. Email and communication management - handling inboxes, responding to inquiries and set up response automation. Project Coordination -provided assistance in managing projects, coordinating tasks using tools like Trello. PERSONAL ASSISTANT - Education Virtual assistant training course Alison- Social media management Alison- Bachelor of psychology Kenyatta University- Skills Administration and organization Technical proficiency Social media management Research and data entry Communication Time management OCTOBER 2023 - MAY 2024 Daily task management - supported client with tasks like travel arrangement, event planning and bill payment. Research and data entry- conducted online research, compiled data prepared reports. Customer service - managed clients communication through phone and email and resolving conflicts promptly and professionally. SOCIAL MEDIA MANGEMENT JUNE 2023- AUGUST 2023 Content management - managed social media accounts, scheduled posts and maintained clients brand on their social media platform. Audience engagement- responded to messages and comments. Basic graphic design - created simple and effective visuals using Canva to support social media platforms.