Mary Oluwadamilola Gasper
Administrative & Virtual Assistant-
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Lagos, Nigeria
LinkedIn
Profile
Professional Profile
A trained and experienced Virtual Assistant & Administrative Professional with experience in customer support, bookkeeping,
recruitment, and property management. Skilled in email management, social media scheduling, client onboarding, and
financial record-keeping using Zoho Books and CRM tools. Proficient at handling administrative tasks, scheduling, and
maintaining structured databases. A proactive problem-solver with excellent communication skills, committed to efficiency
and seamless workflow management.
Skills
Technical Skills
Virtual Assistance | Customer support | Social Media Management | Calendar Management and Email Correspondence |
Content Creation | Digital marketing campaigns | Data Analysis | Market Research | Performance Evaluation.
Productivity Tools
Microsoft Suite | Google Workspace (Drive, Docs, Excel, and Sheets) | Canva | Slack | Trello | Zoho books | Asana | Hubspot
Soft Skills
Strategic Planning | Collaboration | Problem-Solving
Professional Experience
Sep 2024 – present
Ado-Ekiti, Nigeria
ABC Capital Limited
Administrative Assistant & Customer Support
Handles email correspondence and phone inquiries, ensuring prompt and professional
responses to clients, reducing response time by 30% and improving client satisfaction.
Schedules and organizes content for social media platforms, enhancing brand visibility and
engagement.
Assist with job postings, resume screening, and interview scheduling to streamline the hiring
process.
Develops marketing strategies for financial products, resulting in a 25% increase in product
uptake during peak seasons
Maintains positive relationships with clients by addressing inquiries, resolving complaints, and
providing solutions in a timely manner, contributing to a 15% improvement in customer
retention
Responds to customer questions via phone, email, and social media, ensuring high-quality
service and support.
Conduct follow-ups with clients to ensure satisfaction, leading to increased customer loyalty
and retention.
Updates customer interactions and maintain accurate records in CRM tools for tracking and
reporting purposes.
Gathers customer feedback to improve service quality and enhance customer satisfaction,
leading to a 10% improvement in service ratings.
Guide customers on financial products, services, and investment opportunities, enhancing
their experience with the company.
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Oct 2024 – present
Nigeria
Zeego Travels Limited
Social Media Manager | Remote
Creates and manages engaging social media content that enhanced brand visibility, leading to
a 30% increase in follower engagement within three months.
Responds to enquiries, comments, and messages promptly, fostering relationships with
potential travelers and clients.
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1/3
Oversees daily activities on Instagram, Facebook, Twitter, and LinkedIn, ensuring brand
consistency and audience engagement.
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Develops digital marketing campaigns for travel services that drove a 25% increase in inquiries,
optimizing conversion rates.
Analyzed social media performance metrics to refine strategies, boosting campaign
effectiveness by 15%.
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May 2023 – Aug 2023
London, United Kingdom
Bright Network
Financial Services Intern
Conducted detailed client audits and provided actionable insights that optimized business
operations.
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Created comprehensive audit reports that refined communication strategies for clients.
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Gained hands-on experience in financial analysis by advising clients on strategic actions to
improve operations.
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Aug 2020 – Oct 2022
Lagos, Nigeria
Lady-A Beauty Salon
Sales Assistant
Managed working capital by maintaining accurate stock inventory records.
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Built strong relationships with over 20 customers to support organizational growth.
Streamlined daily operations by improving record-keeping processes.
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Volunteering
Mar 2022 – present
Oyo, Nigeria
Feb 2024 – May 2024
Nigeria
Jan 2022 – Apr 2024
Nigeria
Member of Programs & Event Committee
Students’ Entrepreneurship & Innovation Hub (UI)
Volunteer Auditor
NESA Audit Committee
Academic Mentor
National Economics Students Association
Leadership Experiences
Jun 2022 – Apr 2024
Oyo, Nigeria
Coordinator & Financial Secretary
St. Cecilia Students’ Choir
Supervised a team of executives to ensure efficient operations while implementing growth
strategies that increased member recruitment by 30% within a year.
Led successful fundraising activities for an album launch and concert, raising over ₦1 million
($670.59) through strategic initiatives.
Monitored financial management for events while ensuring all expenses were tracked within
budget constraints
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Achievements & Projects
ABC Capital Limited — Suggested sales packages for ABC Capital Limited during the ember period that boosted revenue
by over ₦2 million ($1,341.17) | Earned recognition for dedication to providing tailored financial advice and capital preservation
strategies.
Zeego Travels — Spearheaded content creation for Zeego Travels that increased customer inquiries by 25% within three
months, improving brand presence significantly. | Developed a social media strategy that increased engagement by 40%
within two months, enhancing brand visibility.
Education
Jul 2019 – Apr 2024
Oyo, Nigeria
University of Ibadan
B.Sc. in Economics
2/3
Languages
English
Yoruba
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