Over 7 years of experience in customer service and 4 years of extensive experience using Zendesk. Customer satisfaction is the main driver of a business; it is the element that keeps businesses going. Satisfied customers do more than just stay; satisfied customers also spread the word and help promote and generate more customers/clients. I can help you. I have been in the customer service field for more than 6 years and have handled banking, financial, and telecommunication accounts. I am also experienced in email handling, including the use of tools like Zendesk and Slack. I can help you provide the most genuine and best customer service which would lead to the highest customer satisfaction that would not only make current customers stay, but also reel in new ones.