Mary Faith Ednalig Dingal

MARY FAITH DINGAL HR Assistant/Admin Staff/ Customer Service Representative OBJECTIVE I am an AB Sociology graduate with proficient communication skills and adept in clerical tasks, especially in areas of management. SKILLS Plan and oversee employee benefit programs Oversee company's recruitment, interview, selection, and hiring processes Handle staffing issues, such as mediating disputes and directing disciplinary procedure Resolving conflicts through positive and professional mediation Event management Content Promotion Social Media Management Email Management Appointment setting and scheduling Creating and maintaining records Computer Literate Community Management (Organization skills, Adaptability skills, Timemanagement) Excellent Communication Skills Great Attention to Details WORK EXPERIENCE TELEPERFORMANCE CDO CUSTOMER SERVICE REPRESENTATIVE 2022 Maintain customer accounts and record account information. Oversee customer financial accounts and process customer adjustments. Make product recommendations or services to customers based on their needs and preferences. Handle customer complaints and provide alternatives and/or solutions to ensure resolution of complaints. HUBE COMPUTER HUMAN RESOURCES MANAGER 2022 - Clerical Tasks Employee management Resolving employee concerns Complying company violations Handling employee compensation and benefits Handling company legal papers AREA EXPOSURE DILG Region X 2018 - Clerical Tasks Maintaining company database Creating memos, reports, letters and emails Data Entry Filing EDUCATION Xavier University - Ateneo de Cagayan AB Sociology and Anthropology, 2021 OSAS Project Head (Christmas Party and 2nd Semester General Assembly) Logistics Volunteer (Xavier Days) for 4 years Outstanding in Student Sociological Research Awardee BS Psychology,- XUPS Volunteer/Staff/Logistics