Mary Ezeani

**Greetings! ⭕

I’m Mary, a CRM expert, customer support specialist, and virtual assistant with over 5 years of experience helping businesses streamline operations, boost efficiency, and drive growth. Whether it’s administrative support, setting up custom CRM systems, automating workflows, or handling customer interactions, I provide premium services that deliver real results.

What I Bring to the Table:

✔ CRM Mastery & Business Automation – I design and implement customized CRM solutions to improve workflows, automate tasks, and enhance sales efficiency.

✔ Customer Support & Sales Expertise – Skilled in managing inquiries, resolving issues, and ensuring a seamless client experience.

✔ Data-Driven & Results-Oriented – My strategies have helped businesses 10X lead conversion rates and optimize processes.

✔ Tech-Savvy & Adaptable – Quick to master new platforms, ensuring smooth integration into your workflow.

Tools & Platforms I Use:

📌 CRM & Automation: HubSpot, Salesforce, Zoho, Pipedrive, Mailchimp, Zapier

📌 Project Management: Asana, ClickUp, Monday.com, Trello, Notion

📌 Communication & Support: Slack, Zoom, Skype, Teams, Intercom, Zendesk, Freshdesk

📌 Social Media & Marketing: Facebook, Instagram, Twitter, Buffer, SocialPilot, Meta Business Suite

Services I Offer:

✅ Custom CRM Setup & Automation (Tailored to your business needs)

✅ Automated Workflows & Sales Funnels

✅ Lead Generation & Nurturing

✅ Customer Support (Phone, Email, Chat, Social Media)

✅ Calendar & Email Management

✅ Data Entry & Organization

✅ Financial Tracking & Expense Recording

✅ Travel Planning & Itineraries

✅ Staff Training on CRM & Software Tools

Why Work With Me?

✔ Proven Expertise – 5+ years in CRM, automation, and customer service

✔ Results-Driven – Helped businesses increase efficiency, reduce costs, and boost revenue

✔ Time Zone Flexibility – Available to match your schedule

✔ Multi-Channel Support – Phone, email, chat & social media

✔ Reliable & Hardworking – Dedicated to A+ results & client satisfaction

Let’s collaborate to automate, optimize, and grow your business! 🚀