EXPERIENCE
EXECUTIVE ASSISTANT/PROJECT MANAGER
MARCH 2019 - PRESENT
MARY-EES
WONG
VIRTUAL ASSISTANT
PROFILE
I'M A SELF-DRIVEN, GOALORIENTED INDIVIDUAL WHOSE
PASSION IS ASSISTING AND
SUPPORTING BUSINESS WITH
WHATEVER THEY NEED. I AM
KNOWN FOR MY ATTENTION TO
DETAILS AND I LEAVE NO STONE
UNTURNED.
CONTACT
--SKYPE: MHERIES.RANON
SOCIAL MEDIA
Executive Assistant/Personal Assistant to the CEO of a make-up
subscription company who has another business in Social Media.
Creates daily reports, schedules meetings with other clients,
replies to emails and manages calendars to make sure there are
no meeting conflicts within the day.
Uses Google Sheets and Monday.com to track productivity
Creates/Builds processes for daily/weekly/recurring tasks to
ensure efficiency and effectiveness of the process
Books flights/hotels using points to get the best deals
Researches anything that the CEO needs help with and finds the
best solution to challenges/concerns
Project Manages the production side of the business where I
validate payments to actors, book locations/spaces, purchase
props as necessary.
Project Manages Accounting/Finance Department in terms of
clearing QuickBooks transactions and ensuring that charges are
posted accurately.
VIRTUAL ASSISTANT
NOVEMBER 2018 - MARCH 2019
Administrative Assistant to a CEO in Digital Marketing
Answered emails, created PDF documents, watched SEO videos
and created PowerPoint materials that includes steps and
processes
Created graphic designs using Canva as a form of promotion
SENIOR PROCESS TRAINER
SLK GLOBAL PHILIPPINES | JAN 2016 - DECEMBER 2018
Client-certified Process Trainer for a regional bank in the US
handling deposit accounts, credit cards, and disputes.
Transitioned new accounts and ensured quality performance on
key metrics such as Quality and Overall Satisfaction.
Facilitated Achieving Service Excellence skills focusing on
Customer Service and Overall Satisfaction
ASSISTANT MANAGER
GENPACT SERVICES LLC | OCT 2010 - JAN 2016
Handled a Prepaid Debit Card Account as a Process Trainer and
later on moved to Operations as a Supervisor.
Created training materials for a new line of business
Provided coaching and feedback to agents and helped them
achieve their targets and goals on Customer Satisfaction.
EDUCATION
BACHELOR OF SCIENCE IN NURSING
DE LA SALLE HEALTH SCIENCES INSTITUTE | 2003 S 2008
SKILLS
LINKEDIN: /MARYEESWONG
TWITTER: @MISSEESWONG
INSTAGRAM: @LIVINONLYBYGRACE
Proficient in Microsoft Excel
and MS PowerPoint
Knowledgeable in Canva,
Trello, Asana, Slack, Google
Suite, LastPass
Project Management
Lean Six Sigma trained
Proficient in written and oral
English (C2
Advanced/Mastery)
