Mary Cris Dorado

I have a total of 10 years of work experience in this field and I am confident that I am the best candidate for this position. My previous position has taught me the importance of clear communication and customer service over the phone. In my previous role I resolved customer problems, provided proper instructions in troubleshooting and took accurate notes of conversations with customers. I have received excellent performance evaluations from my managers and have been formally recognized by them for my contribution towards my department’s success.

I am a goal and results oriented team player who is reliable, punctual and experienced in taking outbound calls from customers regarding products and services. Over the phone I will be an excellent ambassador for your company, and someone who will create a professional first impression that customers will remember for the right reason. I consider my strongest points to be my impeccable phone manners, my clear voice and my ability to deal with agitated or distressed customers.

If you are looking for someone who can hit the ground running, genuinely loves helping people and can represent your brand well to its followers, I'd love to be considered. You may refer to my resume which is attached to this email.

Looking forward to hearing from you soon.