Mary Coughlin

Mary Coughlin - 1490 Champlain Dr. Peterborough, ON K9L 1N4 - Personal Attributes Organized and thorough in completing projects; demonstrated ability to take initiative Excellent written and oral communication skills gained thru education and work experience Thrive in team player situations; strong group facilitation skill Proven ability to work productively and efficiently without close supervision Capable to adapt to new, changing, challenging and emergency situations Professional and respect working for a public employer; strong work ethic Traveled independently to Western/East Asia continents: observed various social economic conditions Profile Knowledge to develop, implement and evaluate human resources and labour relations strategies including policies, programs and procedures Proficient in excel specifically developing master budgets and scoring surveys gained through studies in accounting, finance, statistics and psychometrics. Experience using excel to track inventory and budgets gained through position as Public Educator Experience working with Human Resource Software to update employee files Experience recruiting and training volunteers at the Riverview Park & Zoo in Health and Safety Policies Compile, maintain and process information relating to staffing, recruitment, training, labour relations, performance evaluations and classifications Education Human Resource Management Post Graduate Certificate, Trent University April 2017 Studied occupational health and safety, succession planning, direct and indirect compensation/motivation methods, organizational selection, collective agreement negotiations, grievance and arbitration management, financial accounting, recruiting, mediation and conflict resolution. Practiced acting as management in collective agreement negotiations, acting as the union in grievance resolutions, resume workshops and interviewing candidates through collaboration with Police Foundation students at Fleming College. Demonstrated skills in communication, problem solving, interpersonal, and organizational. Honours Bachelor of Science in Psychology and Biology, Trent University April 2016 Studied advanced statistics, psychometrics, motivation theories, ethics, mental health, perception, relationships and development. Combining biology with psychology allowed me to learn at a microscopic level various reasons behind behaviours and gain a more in depth understanding of the human brain/body. Saint Peter’s Secondary School Honours Graduate June 2012 Experience Placement in Human Resources at Peterborough Utilities Group Fall 2017 Assisted in drafting health and safety policies as well as SOPs following new laws specifically for working in confined spaces. Supported recruitment and interviewing by assisting in sorting through resumes and participating in interviews. Completed related human resource administrative tasks such as entering training certificates into the computer system. Public Educator, Riverview Park & Zoo Summers/Part Time April 2017 Educate classes on conservation and zoo animals. Develop new conservation exhibit with interactive activities. Manage volunteers through hiring, training, and developing/accommodating their schedules. Student Liaison/Groundskeeper, Riverview Park & Zoo Summers- Promoted to student liaison where provided support and guidance for student co-workers in completion of their duties, and effectively liaise with students, staff and managers. assist with landscaping duties, animal care and maintenance Youth Leader, City of Peterborough Part Time April 2013-Ongoing Worked with disadvantage youth to promote positive and appropriate choices, role model/mentor. Assist in developing new program ideas for the youth centre targeted at increasing activity and morale of our youth members. Elections/Poll worker, Elections Canada Part Time Fall 2015 Counted ballots, deal with spoiled ballots, maintain elections Canada standards Integrity, adhere to strict policy and maintain professionalism when party supporters would question ballots/ballot count. Customer Service, Central Smith Creamery Summers - Provided information on flavours and manufacturing; accurately operated cash register, maintain stock, responsible for opening/closing store, security and reporting daily revenue Affiliations Member of Human Resources Professionals Association (HRPA). Member of the 2106 Trent University Varsity Women’s OUA Gold medal lacrosse team; named to the OUA all-star defensive team 2016