Mary Cerone

Mary Cerone

$25/hr
IT project manager, QA testing, Product Implementation, Customer Communications
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Age:
48 years old
Location:
Omaha, Nebraska, United States
Experience:
20 years
Mary Cerone 4311 N. 171st St., Omaha, NE 68116 ​|​ C:- ​|​- PROFESSIONAL SUMMARY Experienced Project Manager with technical expertise, skilled with implementing projects to increase revenue and user experience in the hotel industry. Able to communicate effectively with business, programmers, and vendors to deliver projects on time and on budget. HIGHLIGHTS Requirement documentation Forecasting and planning Project release management Communicate internally and externally Manage multi-team projects Increase revenue Improve efficiency Identify and resolve bugs EXPERIENCE Omni Hotels & Resorts 04/2016 - present 11819 Miami St., Suite #300, Omaha, NE 68164 IT Project Manager ● Collaborate with programmers, business departments, 3​rd​ party vendors, and contractors ● Conduct project meetings ● Scope requirements for project requests ● Wireframe project design ● Determine how requirements will affect user experience ● Determine ROI, time and resource planning ● Coordinate resources (programmers, quality assurance, etc.) ● Manage the release of projects and bug fixes ● Documentation via wikipedia, smartsheets, MS Office, etc. ● Conduct change management for all departments within organization ● Create Business requirements, Functional Spec, and Use Case documentation ● Conduct user acceptance testing and train users on new project(s) functionality ● Manage multi-team projects to meet deadlines Carlson Rezidor Hotel Group 08/1999 to 04/2016 11340 Blondo Street, Omaha, NE 68164 Business Analyst ● Collaborate with programmers, business departments (nationally and internationally), 3​rd​ party vendors, and contractors ● Scope requirements for project requests ● Determine how requirements will affect user experience ● Coordinating resources (programmers, quality assurance, etc.) ● Manage the release of projects and bug fixes ● Create Business requirements, Functional Spec, and Use Case documentation ● Conduct user acceptance testing ● Manage multi-team projects to meet deadlines ● Conduct training with contractors and new employees joining team EDUCATION Associate of Information Technology – Computer Programming Nebraska College of Business ​1999 - 2001 Omaha, NE Additional training/classes include: Building 4D Teams Emotional Intelligence for Project Managers Covey Leadership – Seven Habits of Highly Effective People ITIL Requirements Elicitation and Methods Core Principles for Business Analysis Expanding Your Leadership Potential Achieving Communication Effectiveness Project Management Workshop Managing Multiple Priorities, Projects, and Deadlines ADDITIONAL INFORMATION As an IT Project Manager with Omni Hotels and Resorts I work with the hotel website, build out new user interfaces to automate hotel/department processes, and conduct change management process for all the divisions within the organization . Responsibilities include support of current functionality, implementation of new functionality, determine ROI, and assign resources for project requests. Prior to my IT Project Manager role with Omni Hotels and Resorts I was a Business Analyst with Carlson Rezidor Hotels. As a Business Analyst my responsibilities included support of the hotel websites, new and existing applications, and creating business requirement documentation.
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