Mary Ben

I am an organized, detail-oriented, and resourceful professional with experience in virtual assistance, bookkeeping, and customer service. Over the past few years, I have developed a strong ability to support entrepreneurs, executives, and businesses by handling day-to-day tasks efficiently while ensuring smooth operations.

As a Virtual Assistant, I excel in managing calendars, coordinating meetings, handling emails, conducting web research, preparing reports, and supporting project management. I am skilled in using productivity tools such as Google Workspace, Microsoft Office Suite, Trello, Asana, Notion and other digital platforms that help streamline workflows and improve efficiency. I also have experience with data entry, document preparation, and online file organization.

In addition, I bring experience in bookkeeping, with a focus on invoicing, accounts payable/receivable, expense tracking, reconciliation, and financial reporting. I understand the importance of financial accuracy for businesses and ensure that records are kept up-to-date and well-organized using tools like QuickBooks, Xero, Wave, and Excel.

My background in customer service has equipped me with excellent communication and problem-solving skills. I have handled customer inquiries through email, live chat, and phone support, ensuring timely responses and client satisfaction. I am patient, empathetic, and solution-driven, and I thrive on creating positive experiences for clients and customers alike.

What sets me apart is my ability to wear multiple hats while maintaining professionalism and efficiency. I am self-motivated, quick to learn new systems, and committed to supporting businesses so they can focus on growth while I handle the details.

If you are looking for a reliable Virtual Assistant with bookkeeping expertise and strong customer service skills in data entry, CRM management, financial reporting, and administrative support, I would be glad to contribute to your success