Mary Anne Meneses

I have over 9 years of work experience in the BPO industry. I have extensive knowledge of call center quality and compliance processes. I have been involved in inbound programs providing customer support to several industries including telecommunication, sales, hard core collections and currently in logistics. I had handled accounts \ line of businesses for big companies like T-Mobile (through phone, e-mail and chat), Nexus Communications, Portfolio Recovery Associates and now UPS Int'l Inc. I have excellent interpersonal and communication skills which lead to building productive business relationships with team members and clients. With my experience and diverse background I hope to join an organization wherein I can effectively contribute to its growth and development.The most challenging part is to deal with unsatisfied and irate customers which is my expertise. I had teaching backgrounds and I am also a part time online English teacher.