SKILLS AND EXPERTISE
General Administrative Management, Human Resource Management & Financial Management
Properties & Supplies Management, Procurement, Records Management, Security and Building Maintenance, Personnel Management covering
Leave Monitoring, Payroll Administration, Recruitment, Performance Management, Employee Relations, Benefits Administration, Training and
Organizational Development, Reimbursements, Auditing Liquidation of Cash Advances, Tracking Budget Expenses and Budget Allotments for
the Fiscal Year, Handles Fixed and Mandatory Expenses, Cash Flow Monitoring, Revenue Analysis, Handles Financial Statements covering
Operating Expenses, Net Income, Bank Reconciliation, Process Purchase Request Orders, Vouchers, Petty Cash and Maintenance of
Consolidated Index of Expenses per Fiscal Year. Has Hands-on experience on Food and Beverage handling as Restaurant/Catering manager.
Business Development, Sales & Marketing
Concentrates on developing new revenue streams from new products and services, while optimizing income from existing lines
through innovative marketing and gathers data through rapid exploitation of changing customer needs and tastes, assessments
of target markets and opportunities. Formal proposal writing and business model design. Evaluates a business and realizes its
full potential, using such tools as marketing, sales, information management and customer service. Monitoring Sales activities
of Prospected target areas. Supervising and coaching other sales team members with the objective of achieving budgeted
revenue or better. Has direct, hands-on responsibility for sales activity within area to support the enterprise system, Analyze
sales problems/issues at the plant and provide creative strategies to market the product by training the sales team with goalsetting and motivational strategies.
Creative Events & Promotions
Food and Beverage catering management, Events Styling, Craft Artistry, Live entertainment thru singing and hosting,
Conceptualization and preparation of PR and Advertising Campaigns, Sales materials such as brochures, quotations/proposals,
audio visual presentations, advertising layouts, flyers, and even concept design for exhibit booths and presentations on trade
shows. Manages a team of Events specialists/organizers and plans weddings, debuts, corporate parties, birthday celebrations of
clients as well as acts as Resource speaker for various advertising campaigns and Public Relations strategies.
(HOME BASED) Freelance Virtual Assistant Online Skills
PROJECT MANAGEMENT/ADMINISTRATIVE & OPERATIONS MANAGEMENT
1. Possess leadership skills with minimum supervision, can be trusted as right hand to the head of the company
2. Oversees the implementation of company rules and policies Human Resources Director – handles staffing, recruitment,
welfare and benefits, employee orientation and handbook creation indicating policies and procedures
3. Creates business models and recommends suggestions on system innovation/improvement
4. Ensures proper execution of tasks and quality of employee outputs are controlled
5. Monitors timely delivery of tasks delegated to Employees thru Asana, Trello, Basecamp
6. Daily coordination with top management re issues encountered by employees, concerns about tasks delivered and
hindrances for non-delivery of output within the day
7. Handles problems escalated by subordinates ensuring proper approach to the issue while notifying top management of
initial resolution done
8. Manages the virtual team in a diplomatic manner, building rapport with everyone in the team
9. Implements daily tasks coordination thru Skype chats within the team or collaboration thru Slack, Google Hangouts
(PAGE 2 OF 6)
LEAD GENERATION
1. Creation of leads database in an Excel spreadsheet with all the contact details of prospective clients per business or individual
category listed through data mining, extensive research using Google, Yelp, Zoopla, etc.
2. Enhance/manage database of connections thru LinkedIn account management and lead generation through extraction of data
online such profiles on Zoho Recruit, LinkedIn, Ladders, Yelp and establishment of database on spreadsheet with all the essential
information required by employer.
SOCIAL MEDIA MANAGEMENT
1. Setting up of Social media accounts, management of business and fan pages
2. Creation of Content for sharing across social media accounts to increase followers on IG, FB, Twitter, LinkedIn connections
3. Joining FB, LinkedIn and Pinterest groups to participate on forums and message boards, Posting and scheduling Facebook insights, and
responding to private messages regarding inquiries.
4. FB business page and business ads management (fund allotment)
5. Create twitter account, Manage and increase twitter followers
6. Create pinnable images on Pinterest, Schedule and track pins,
7. Create and manage YouTube account, Upload videos on YouTube, Moderate YouTube comments
8. Upload edited videos to other video sharing sites/social media like Vimeo
9. Create Slide share presentations with animations, and Powerpoint presentations converted into movie files
10. Create Instagram branding images for sharing to FB and Twitter using Canva. Que/schedule posts using Buffer
11. Engage in various social media interactions (follow, share, like, retweet, re-pin images, repost FB, etc.
12. Manage/interact with LinkedIn connections, posting updates on account and following/connecting with more people
E-COMMERCE
1. Product listing, product description and bullet-ed keyword phrases on Amazon Seller Central
2. Customer feedback, client inquiries handling by answering emails about complaints, testimonials and buyer requests Simple to complex data
entry using CRM and other applications/programs and creation of Invoice/Estimates using Zoho
3. Uploading of edited product images for bundles, and packs on Amazon/eBayProduct management/inventory on Zoho, Salesforce, Shopify,
Woocommerce and Magento
4. Management of product inventory and product listing on eBay thru Magento
5. Uploading of image files or embed YouTube video on WordPress
6. iShopping Cart creation of Autoresponders and email broadcasts.
7. Management of Shopify Store website
ADMINISTRATIVE SUPPORT AND PERSONAL VIRTUAL ASSISTANCE
1. Email Handling & Calendar Management involving Filtering Emails and Managing Email Spams, Managing email services Appointment
Setting
2. Management of Google Calendar, Diary Management, Travel / Event Planning and Arrangement, Sending of birthday greetings, bouquet of
flowers, invitations, etc.
3. Google Documents Sharing and Preparation of agenda and minutes of meetings/call conferences thru google talk and skype,
4. Cloud-based system for cloud storage management such as Dropbox, Microsoft One Drive and Google drive.
5. Creation of reports and forms required, Trustworthy to conduct online purchases on behalf of the employer using personal credit card and
paypal account
6. Conversion of Word/Excel to Adobe pdf files, inputting and editing business correspondence, general web research and analysis of data.
7. Direct email marketing. Proficient in Microsoft Office Excel, Word, Powerpoint, Outlook
8. Drafting and editing business correspondences. General web research and analysis of data gathered from the internet
9. Use of Microsoft Excel for Basic Bookkeeping, preparation of invoices, payrolls, financial analysis, tracking budgets and expenses, cash flow,
database building for lead generation, Amazon sales tracking and ranking
10. Transaction coordination, Writing contracts, reporting, email campaigns, Inputting listings, Posting listings to social media, Preparation of
Contract, Managing leads database, edit, complete, sign and share documents using Dtloop, KW Command, managing property lists with photos,
maps, updating details on MLS ipdating and cleaning Database of properties on Boomtown, Inputting of Leads information as well as edit,
complete, share documents and coordinate with agents on various CRMs such as Trello, Asana, Dotloop, Basecamp, Zoho, Mondays.com,
Firepoint, Sierra (real estate)
11. Troubleshooting Internet Connectivity Issues and Software Applications
CHAT SUPPORT, SEO CONTENT WRITING, TRANSCRIBING, POSTING AND BLOGGING
1. Audio/Video transcription, Conversion of transcriptions to blogs
2. Chat support for customer service
3. Craigslist and Bestjobs.ph job ad posting
4. Copywriting and article spinning Ghost writing, guest blogging, SEO article and web content writing, niche articles with keyword phrases)
6. Creation of product description, promo articles, press release
7. Ebook and Mini Guide writing and press release about author and eBook
8. Creation of weekly newsletters with images and scheduling of email campaigns via Click Funnels or Mailchimp and ActiveCampaign
9. WordPress Admin Posting of web content, WordPress plug-ins, website menu and page creation, meta tags thru WP, Wix.com, weebly.com
(PAGE 3 OF 6)
GRAPHICS DESIGN, MULTI-MEDIA TECHNOLOGY, AUDIO/VIDEO EDITING
1. Creation of audio remixes thru CoolEdit Pro and Sony Sound Forge
2. Editing of audio files, conversion of file formats into mp3, wav, etc.
3. Creation of video files and editing using MovieMaker, Camtasia, Adobe Premiere, posting on YouTube
4. Creation of slideshow using Powerpoint and converting the slide into video avi format
5. Animation of company logo for Youtube and Website posting
6. Image editing using Canva, Adobe Photoshop and InPixio
7. Basic website creation using Wix.com, Wordpress and Weebly.com
DIGITAL MARKETING
Well-versed in paid social media marketing and advertising understanding implementation of Facebook analytics and insights, creating
"lookalike" and custom audiences, experiment and test creative campaign and images
Engage with people and turn them into sales opportunities generating qualified lead opportunities for the sales team
Understands the dynamics of a marketing channel deeply and leveraging those dynamics for the company by focusing on strategies of local SEO
to rank company brand on google
Thinks objectively by focusing on what actually works
Creative thinking and analytical thinking bringing "art and science" to each digital program by being very measurable using analytics to inform
future strategies
Creates copy that is relevant and visuals that pull on emotional strings to capture the hearts of audiences
Plays a huge role in being persobable while connecting with publishers, bloggers, journalists and influencers
Adept on Wordpress when managing blogs, web content and other functionality that are useful in speeding up content production, communicates
your value proposition to potential customers by minimal messaging
Uses In-page tracking, coupled with analytics and metrics software to provide actionable metrics
Listens to consumer and client needs and create a solution from own observations or insights
Reacts appropriately on new relevant platforms that adjusts its algorithm
Uses Canva and Photoshop to enhance visual appearance as part of digital marketing
WORK HISTORY
ONLINE DIRECTOR, SOCIAL MEDIA CONTENT DIVISION (April 2018 – Jan. 2019)
CHASENBERG CONSULTING / WHITTYITSOLUTIONS, Atlanta Georgia USA (Home-Based Online Job)
Managed all social media contents for the company covering tasks such as eBook creation, monthly newsletters, SEO video
content creation for YouTube Channel management including video editing, creation of branding images with motivational quotes
shared on Instagram, LinkedIn, Twitter and Facebook Ads, Editing of Event Photos for sharing on Wix.com blogs and WordPress
blogs with meta tags and media content.
ONLINE SOCIAL MEDIA ADMINISTRATOR & WEB CONTENT WRITER (June 2016 – Dec. 31, 2018)
SRQ CORP., Sarasota Florida USA (Home-Based Online Job)
Assisted in overall executive assistance with a wide range of responsibilities from social media content administration to web content writing
about Florida attractions and demography. Prepared branding images using Canva and Photoshop, created Video Marketing posts about Real
Estate properties handled by SRQ Corp., managed FB Ads and Instagram ads.
ONLINE ASST. OPERATIONS MANAGER AND AMBASSADOR TO NEW YORK OFFICE (November 2015 - May 2016)
Kpopstarz Inc.
Handled over-all Human resources functions and operations of the digital publishing company. Handles writers' grievances and complaints
particularly on delayed salaries. Monitors and evaluates the performance of the Administrative team as well as the online news reporters.
Conducts training orientation for new hires and coordinates with HR team daily for work plans and accomplishments.
ONLINE MANAGING EDITOR-IN-CHIEF/ HUMAN RESOURCE MANAGER (July 2013 – Feb. 2014)
The Bitbag/ IBTimes Australia both under Tune Media Pty Ltd, Sydney Australia (Home-Based Online Job)
Proofreads and Checks on Plagiarism reports when running the articles submitted by writers., Coordinates the topics/category for the writers to
publish., Posts ads/job openings on hiring sites, Interviews applicants and recommends those who pass to Operations Manager, In charge of
computation of payout, Collects the bank details of personnel, Follows up on the progress reports of editors and collects these for
documentation, Checks on the attendance of personnel, Checks if writers meet their articles every week. Devised the Employee handbook to be
provided to newly hired employees for Orientation. Collaborates with President and Finance Head (husband and wife) of Tune media regarding
recommendations for promotion, termination and salary increments. Recommends developments in welfare and benefits as well as handles
employee grievance concerns. Created on own initiative, the Leave Monitoring System and leave credit entitlements of online writers.
ONLINE BUSINESS DEVELOPMENT SUPPORT EXECUTIVE (Jan. – December 2012)
2DEVELOP BUSINESS, Sydney Australia
Primary responsibility was to handle calls to Australian prospective clients, lead generation and telemarketing/appointment setting..
Represented company for customer service and used CRM for leads.
(PAGE 4 OF 6)
ONLINE SUPERVISING SEO SPECIALIST (June 2011-December 2011)
WIRELESS ESSENCE MARKETING, Belfast, UK (Home-based online job)
Generates Keyword Phrases and Meta tags to optimize web content on SEO Rewrites and transforms web contents into original articles,
Updates sheets on Google documents, daily email reporting, trains writers for generic articles, multiple postings, keyword articles and rewrites.
Proofreads and edits the writers’ outputs and monitors their daily submission.
ONLINE BUSINESS DEVT. MANAGER / ASST. PROJECT MANAGER (Dec. 2009- June 2011)
M.O. DAGENAIS AND ASSOCIATES, INC. (Home-based job) Snap Web Solutions, Montreal Quebec, Canada
Responsible for analyzing customer requirements, data research and comparative analysis of market competencies, Assists with Designing
Solutions for Strategic Implementation of Business Development Plans, Ensures successful project delivery and overall customer satisfaction,
Delegates development responsibilities to team members, Formulates Strategic Marketing Approaches to generate more client leads. Manages
CRM (Customer Relationship Management), Exercises Public Relations in taking care of valued clients through provision of appreciation cards,
gratitude tokens, incentives, email newsletters for updates on current services being offered, testimonial gathering, referral programs, gift
certificates
ONLINE PROJECT MANAGER (January 2009 – December 2009)
WF Concepts Internet Marketing Web Services/ Online Booking Portal for Hotels, Restaurants and Resorts), Angeles Pampanga
Manages the team of web developers and strategically markets their services through hands on exposure to clients' needs for services.
Presents proposals to various owners of hotels, restaurants and resorts in Clark, Angeles Pampanga for inclusion in our Online Booking
portal alongside the creation of web content articles for their websites; Enhancing their presence on search engines, ranking their business on
first page through Search Engine Optimization (SEO), Keyword Tools, and Site Optimization.
ONLINE FREELANCE E-BOOK WRITER/RESEARCHER/EDITOR, WEB COPYWRITER, GRAPHICS
DESIGNER FOR E-BOOK COVER/HEADER/LOGO&BANNER (2008 – present)
NICHE PROFIT CLASSROOM (part time/freelance Online writer since 2008-present)
International Clients from USA, Canada, New Zealand, Norway, Australia & UK
Research and data gathering of Topics on Table of Contents created with the E-book project. Generates Keyword Phrases and Meta tags to
optimize web content on SEO Rewrites and transforms web contents into original articles., Coordinates with project manager on the progress of
the assigned tasks, Creates graphic designs for E-book covers, Mini course covers, Headers and Banners/Logos
GAVALTECH INC., Chicago USA (Part-time Online writer since-)
Prepares monthly online newsletter for Global Staff Leasing and Parenting Essentials; Submits 2 mini-books about Parenting
Essentials every month; Submits 5 minibooks about Global Staff Leasing (Virtual staff outsourcing) and New Business Strategies.
ADMINISTRATIVE MANAGER AND HR MANAGER / EXECUTIVE ASST. TO THE SVP (July-December 2009)
American Intl. Marketing Systems (AIMS), On Time Advertising Account
(Ground Floor, World Wide Corporate Center, Starmall Annex, Shaw Blvd., Mandaluyong City
Performs overall Administrative functions for the OTA campaign, handles and screens inbound calls and transfers calls to concerned personnel,
checks the leads generated if good and sees to it that team leaders report to me for updates on appointments scheduled. Coordinates with SVPs
on business related inquiries, drafts email for clients, coordinates with AIMS HR on payroll, compensation and benefits of OTA staffs, screens
applicants for final interview, conducts recruitment thru internet advertising and initial phone interviews, takes charge of procurement,
liquidation of cash advances, prepares demo work orders, appointment calendars and organizes the files for OTA records, checks the authenticity
of websites generated from the reports of agents and team leader, acts as Operations manager in the absence of the SVPs regarding call center
agents’ concerns.
TECHNICAL SUPPORT REPRESENTATIVE (Jan. 2009 – July 2009)
ACCENTURE Delivery Center in the Philippines ,ACCBS Manila Operations Team (Popcorn) , Accenture Customer Contact BPO
Services22nd Floor Robinson's Cybergate Center Tower 2, Pioneer St., Mandaluyong City (1554)
Provides technical troubleshooting support services for inbound operations regarding internet connectivity issues, hardware configurations,
email accounts, order status reports of Internet Service Provider subscribers.
PROJECT CONSULTANT – Project Administrator (July 2008-December 2008)
Tribal Helm Corp. (Dublin Ireland) AUSAID through the Philippines-Australia Partnership for Economic Governance Reforms (PEGR)
Project - (Reform Agenda (RA) 010-01Strengthening the Internal Control System & the Internal Audit in the Dept. of Education in the
Philippines
Responsible for coordination and provision of technical & administrative services to the team throughout the 24-month implementation of the
Reform Agenda under the Dept. of Education.
AREA MANAGER / BUSINESS DEVELOPMENT MANAGER
(April 2007 – November 2008)
Trevi’sInternationale Corp./Plantex Solutions Mfg. Corp. ) 7 Saint Martin St., Cityland Townhouses Oranbo, Pasig City
Responsible for sales activities in assigned areas. Supervising and coaching other sales team members with the objective of achieving
budgeted revenue or better. Has direct, hands-on responsibility for sales activity within area to support the enterprise system, Establish
working relationship and consistent communication with Area Operations Manager and Regional Manager for status of sales, Analyze
sales problems/issues in plant and provide creative strategies to market the product by training the sales team, giving pep talks, team
buildings, goal-setting, and motivational programs Conceptualization and preparation of PR and Advertising Campaigns, Sales
materials such as Plantex brochures, quotations/proposals, audio visual presentations, advertising layouts, flyers, and even concept
design for exhibit booths and presentations on trade shows.
(PAGE 5 OF 6)
RESTAURANT MANAGER (2002 - 2008 )
Cherish The Treasures Events Services Catering in collaboration with Rusmar(Greenwoods Cainta Rizal) (2008 -2018)
Dinky’s Bar and Restaurant (Oranbo, Pasig City) (Part Time 2008)
Fianne’s Canteen & Catering Services (Ph2 Ever Gotesco Corp. Tower, Manila) (Night shift-)
Performs over-all function of a manager in monitoring daily activities of the restaurant and bar.. Expert on marketing strategies and
promotional campaigns to gather leads for possible clients on diverse restaurant functions. Handles customer concerns and issues for food
handling, cleanliness and maintenance of kitchen area.
Leads the Human Resource team for recruitment of waiters, bartenders, cashiers, etc . Ensures daily sales had been achieved remarkably.
Reports to the president of the company for weekly accomplishments of the restaurant team. Responsible for planning, organizing, directing and
coordinating with the workers and resources of the canteen and catering services for the efficient, well-prepared and profitable service of food
and beverages. Takes part in the planning of menus that are flavorful and famous with customers. Coordinates with the chefs for the efficient
provisioning and purchasing of supplies, cost estimates and supervision of portion control and minimizing of waste through quantities served.
Checks the consistency of high quality catering services rendered. Monitors the books and financial documentations to ensure seamless
operations and conformity to budgetary limitations.
ADMINISTRATIVE OFFICER IV
(Oct. 2005–Feb. 2007)–Promotion, Change of Position Titlefrom BUDGET OFFICER II (Aug. 1995–Oct. 2005)
National Economic and Development Authority (NEDA) #12 NEDA Bldg., J. Escriva Drive, Ortigas Center, Pasig City
ADMINISTRATIVE STAFF / FINANCIAL SERVICES
Responsible for analyzing supporting documents for processing of claims payment, research, data gathering and evaluation of
Computations of claims, processing of financial transactions and review of financial reports. Key tasks include: Tracking Budget Expenses
and Budget Allotments for the Fiscal Year, Remittances of Salary deductions to agencies, Processing of payment for Purchase Orders,
Evaluating ,auditing supporting documents such as Abstract of Bidding, Procurement Requests, Processing payments for fixed and mandatory
expenses, Processing payments of salaries of contractual personnel and technical consultants, Maintenance of Consolidated Index of payments
per Fiscal Year alongside the management of records to support the reports.
PART-TIME PRE-SCHOOL COMPUTER TEACHER (June 1996 to March 1999)
United Methodist Learning Center for Children
Provided basic knowledge of Computer hardware and software applications for kids, tutorial sessions on
Jumpstart Kiddie Programs for Science, Math, Language and Arts.
HUMAN RESOURCE MANAGEMENT OFFICER (Oct. 1990 to Aug. 1995)
National Economic and Development Authority (NEDA)
ADMINISTRATIVE STAFF (HUMAN RESOURCES DIVISION)
Collaborates and coordinates with head of HR in recommending, implementing, administering and evaluating employee policies and programs,
labor-management functions, disciplinary action process, grievance concerns and disciplinary proceedings, and Supports Management
Proficiency Improvement through In-House trainings, Active on public speaking/hosting and Design Conceptualization of In-House Cultural
Events based on required themes. Key tasks: Handling of Employee Events like Sports & Cultural Activities, Wellness & Engagement
Programs,Consolidation of staff career path through Training and Development Programs , Secretariat Services for Committee on Scholarships
and Career Development, Implementation of employee relations programs like welfare and benefits, rewards and incentives, Facilitating in Team
Building Planning, and Resource Speaker on Trainings.
BOARD DIRECTOR
NEDA Administrative Personnel Association (NAPA-
Reviewing, Implementing and Administering new policies and procedures related to Administrative functions, Information Dissemination of
Management concerns to the ranks, Conduct of interview of applicants/candidates for promotion and participate on the screening process for
hiring applicants at Administrative Staff, Coordinating employee’s grievance concerns by bridging gap between the ranks and the higher
management, Advocates Development and Upgrade of Management Standards through revised policy implementation, Fostering Teamwork
through good leadership strategic skills. Various representations on Committee meetings which involve : Awards and Incentives for employees,
Sports and Cultural Activities (Acts as Chairperson for Volleyball Committee, a subcommittee of the NEDA Physical and Sports Development
Committee), Leads Fund-raising campaigns for employees’ welfare and benefits, Health Insurance bidding for annual employees’ benefits, and
advocates cost saving measures for year-end benefits.
(PAGE 6 OF 6)
INTERESTS / ACTIVITIES
SINGING
DANCING
INTERIOR DESIGN
SOCIAL MEDIA
VOLLEYBALL
MOVIES
BOWLING
ARTS & CRAFTS
PHOTOGRAPHY
EVENTS STYLING
EDUCATIONAL BACKGROUND
ELEMENTARY
St. Paul College Pasig
-)
HIGH SCHOOL
St. Paul University Quezon City
-)
COLLEGE
National College of Business & Arts NCBA
Bachelor of Science in Business Administration, (Major in Accounting)
(1984 – 1988)
Honors received: Top 4th Placer on Departmental Exams on Business Math held last March 1984 within 4 branches of NCBA.
POST GRADUATE
University of the Philippines
Masters in Management (Major in Development Mgt.)
Off-campus Scholarship sponsored by NEDA and UP Los Baños
1997 – 1999 (completed 36 academic units required, thesis deferred)
