Mary Ann Garcia
GENERAL VIRTUAL ASSISTANT
Summary
I'm motivated and detail-oriented Virtual Assistant with 9 years of experience in retail and customer
service. Skilled in administrative support, email handling, scheduling, and basic graphic design.
Proficient with tools such as Canva, Gmail, Microsoft Office, and Google Workspace.
I might not have experience as a VA yet, but I know how to handle pressure, stay organized, and deal
with people. I’m a fast learner, reliable, and always willing to improve. I’m confident I can do the job
and grow with it.
Work Experience
ECHAGUE BAKERY
Store personnel
July 16, 2016 to June 04,2025
Provided excellent customer service in a fast-paced bakery environment
Answer and screen calls professionally and warmly
Follow up with customers through calls and emails quickly
Managed inventory and restocking of products using Excel and worksheet
Processing order and track the delivery
Work under pressure and do multitasking
Teamwork and communication
Educational History
Tools Proficiency
Skills
REFERENCE
BS-ACCOUNTANCY
Manila Business College-
Google Workspace
Microsoft Excel
Asana
Trello
Slack
Shopify
Amazon
Facebook
Instagram
Youtube
Zoom
WhatsApp
Calendy
Monday.com
ChatGPT
Time management
Email and Calendar Management
Data Entry and Research
Canva Graphics (Basic design)
Customer Service (chat, email, phone)
Google Workspace (Docs, Sheets, Drive) and task management tools
File Organization (Google Drive)
Arrange travel, accommodation and itinerary
CHERRISE PAULINE YU
ECHAGUE BAKERY / Manager
Phone:-
Email:-
QuickBooks
LinkedIn
Canva
HubSpot
