Mary Ann Escobal

Mary Ann F. Escobal Valladolid, Carcar City, Cebu | - | - Objective I am a hard-working individual who strives for excellence in everything I do. My objective is to secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company. Skills & Abilities Customer Service Skills Good Command for the English Language Excellent Computer Skills Can work with minimum supervision Work Experience ADVISOR 1, TECHNICAL SUPPORT | Concentrix Daksh Services | June 2021 - Present Assist educators and students with their registration, account subscription, and course access through phone call or via chat. QA TESTER·| Total Tickets Ltd. | March 2021 - May 2021 Run various tests for new software features or updates and work hand in hand with software developers to correct any issues. PHONE OPERATOR | Big Daddy’s Pizza & Steak Subs | January 2020 - January 2021 Contact customers to avail of the loyalty membership card and in charge of some admin tasks. EMAIL CUSTOMER SUPPORT/DATA ENTRY SPECIALIST | Adsflo Ltd. | August 2019 - January 2020 Send tracking numbers to customers and respond to queries through email VIRTUAL ASSISTANT | Convince Ltd. | October 2017 - April 2018 Post blogs, upload videos and manage pseudo accounts’ social media networks, blog sites, and video hosting platforms Education UNIVERSITY OF CEBU Bachelor of Science Business Administration major in Management Accounting | 2009 - 2011 Character reference Ms. Lanselle Marie Gonzaga | Subject Matter Specialist | Concentrix Daksh Services Mobile No. - Ms. Kristine Dy | Digital Marketing Manager | Convince Ltd. | Email Email address:-