MARY ANN B. DEBLOIS
Operations Manager/ Digital Marketing
Specialist/ Virtual Assistant
My Contact-
Gonzales St., Brgy. 4, Malilipot, Albay
4510
Skills
Project Management
Team Leadership
Strategic Planning
Collaboration
Critical Thinking
Process Flows
Problem Solving
Tools
ClickUp and other Task Management Tools
G Suite
Canva
Wordpress
Hubspot and other CRM tools
Google Analytics, GBP, Google Ads, FB Business
Suite
Zapier
GHL
Fanvue
Shopify
Customer Chat Support (different platforms)
Education
Year 1996 - 2000
Bachelor of Science in Business Administration
Bicol University
Social Media
meann.deblois
meanndeblois
maryanndeblois
Seminars
Leadership Development Training
CSMS, Inc.
Embarcadero,
Legazpi City June 4,
2022
About Me
With 16+ years in digital marketing, I offer vast expertise. As an Operations
Manager for 8+ years, I demonstrate strong leadership. My track record includes
driving results and streamlining processes. Committed to excellence in digital
marketing strategies and operational efficiency.
Skills, Qualifications, and Experience:
A solid understanding of digital marketing principles, including CRM, SEO, paid media,
and analytics.
Proven experience in managing diverse digital marketing teams, fostering
collaboration, and successfully eliminating operational bottlenecks for enhanced
efficiency.
Strong project management capabilities.
Track record of leading teams to deliver customer excellence, comprehensive
reporting, and actionable insights, ideally within account management.
Exceptional leadership skills, with a track record in training and mentoring staff working
in the digital marketing industry
A creative mindset, contributing new ideas and being able to interpret situations to
overcome challenges.
Professional Experience
Freelancer
January 2023 to Present
As a digital marketing professional, I’ve juggled to various responsibilities, taking on multiple roles to
handle diverse tasks efficiently.
Build Your Team PH/ USA
Operations Manager
January - December 2022
Established agency from scratch, overseeing HR functions including talent acquisition and training
standards. Manages overall organization operations and facilitates client and talent onboarding.
Cornerstone Marketing Solutions | Dallas, USA
Operations Manager
February 2015 - September 2022
Led a dynamic team in delivering comprehensive digital marketing services, including website
development, graphic design, paid media campaigns, email marketing, and SEO.
Cultivated strong client relationships, continuously enhancing value.
Provided expert technical guidance to ensure successful project execution.
Managed team activities in website development, graphic design, paid media, SEO, and other marketing
campaigns to ensure high customer satisfaction.
Implemented effective team management strategies, mentoring and coaching staff for growth and
development.
Foster a culture of expertise sharing, continual learning, and innovation.
Collaborated cross-departmentally to ensure seamless project execution and uphold company values.
Developed and updated standard operating procedures and policies for operational efficiency.
Implemented automation and integrations to streamline processes.
Worked closely with account managers to exceed customer expectations.
Collaborated with the CEO on strategic planning and special projects.
Catfish Software l San Diego, CA
Operations Manager/ HR Officer
2009 - 2012
Handled all recruitment and employment matters, ensuring timely hiring from job offer to induction.
Established company policies, created orientation and training programs, managed attendance, and
monitored performance. Mentored junior staff, fostered a positive work environment, and maintained
updated company files. Submitted monthly reports.
