Mary Ann De Los Reyes Flores

I have over five years of professional experience in human resources, administration, customer service, and digital marketing. In my current role as an HR Specialist, I handle government-mandated benefits by ensuring compliance with labor regulations, preparing reports for government agencies, and educating employees on their rights, eligibility, and claims processes. Previously, I worked as an Associate at Wipro, where I provided customer support and policy compliance assistance for Facebook Ads payment issues, strengthening my problem-solving and communication skills. I also gained experience in data entry and social media management at Proweaver, where I handled content scheduling, engagement, and analytics to support marketing strategies. Earlier in my career as an Administrative Assistant at PLDT, I supported office operations, managed correspondence, and prepared reports. With a degree in Psychology, I bring strong organizational skills, attention to detail, and the ability to work effectively both independently and within a team.