MARY ANGELINE
GONZALES
Customer Service Representative /
Data Entry / E-Commerce
-
B 48 LT 14 Jade Residences
Malagasang 1-G Imus, Cavite-
My qualifications include
WORK EXPERIENCE
Technical Support Representative
Movate Inc
September 2024 - February 2025
Technical Support
Inbound calls
escalating,problematic
customer concerns.
Finalizing
Customer Service Representative
Data Entry
CXI Services Inc.
processing
June 2023 - July 2024
Chat/Using Zendesk
Hotel Reservation
paperwork with local, state
Transportation request
Inbound/Outbound Calls
and federal governments.
It's always my priority to keep Process Executive / E- Commerce / Customer Service
their information safe and secure Representative
SKILLS
Problem-Solving
Computer Literacy
Strong Communication
Data-Entry
Email Support
Customer Service
EDUCATION
La Concordia College
Business Office Technology-
Callmax Solutions
October 2022-April 2023
Order Taking
Customer Service
Data Processing
Email Support
Customer Service Representative
TELUS International Philippines
January 2021-September 2022
Payment Processing
Customer Service
Escalation
Road Assistance
Customer Service Representative / E-Comemerce
IQOR Philippines
October 2020-December 2020
Order Taking
Taking Payment
Customer Service
Europcar-MSIC Transportation Inc. -Base at: New World Hotel
Makati
Taking Payment
Cashiering
February 2013-December 2013
Accordingly, I hereby certify that the above information is true and accurate to the best of my knowledge and beliefs.