MARY ALICE RAMELO
OUTBOUND SALES/LEAD GENERATION
PROFILE
EDUCATION
Result-driven sales expert with 10 years
of experience in outbound sales, lead
generation, and cold calling. Proven
track record of exceeding targets,
securing appointments, and driving
revenue growth. Skilled at building
rapport, identifying client needs, and
delivering high-quality solutions. Adept
in consultative selling, pipeline
management, and consistently
closing deals in competitive markets.
ASIAN COLLEGE OF TECHNOLOGY INTERNATIONAL EDUCATIONAL FOUNDATION
CONTACT
PHONE:
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SKILLS
Cold Calling
Lead Generation
Appointment Setting
Product Knowledge
CRM Proficiency
Email Marketing
Negotiation
TOOLS
Apollo
LinkedIn Sales
Navigator
Salesforce
HubSpot
Outlook
Calendly
Bachelor of Secondary Education Major in English-
WORK EXPERIENCE
CLOUDSTAFF MODERN WORKFORCE
Jr. Debt Sales Specialist/Quality Assurance Analyst
November 6, 2023 – Present
Inbound/Outbound call handling from customers seeking debt
relief assistance
Live transfers to Senior Specialist pre-qualified customers
Listening and Reviewing Recorded calls
Provide Feedback and Coaching
AUTHOR SOLUTIONS PHILS. INC.
Senior Publishing Consultant -Sales
May 8, 2017 – July 2023
Call authors worldwide to determine their needs and goals,
offer appropriate publishing packages and close sales.
Maintain details and information in CRM tool.
Maintain a minimum number of daily calls and call activity as
determined by sales leadership.
Demonstrate self-reliance by meeting and exceeding
workflow needs.
Complete assigned tasks based on daily business needs and
expectations.
AMEERATEL INC.
Outbound Sales Representative
April 2015 – November 2016
Call homeowners across USA to offer medical and home
security devices and close sales
Provide reports of all sales results including customer comment
or complaints.
Entered all customers information into CRM keeping
confidentiality in mind at all times.
Helped customers solve changing or adding service.
PART TIME
OUTSOURCEY
ACCOMPLISHMENTS
Q1 Executive Club Awardee 2023
Issued by Author Solutions
Q1 Executive Club Awardee 2022
Issued by Author Solutions
Q3 Executive Club Awardee 2021
Issued by Author Solutions
Q3 Executive Club Awardee 2019
Issued by Author Solutions
Top 9 Tier 2 Senior Publishing
Consultant 2019
Issued by Author Solutions
Q2 Executive Cub Awardee 2019
Issued by Author Solutions
Q1 Executive Club Awardee 2019
Issued by Author Solutions
Top 3 Outbound Sales Representative
2015
Issued by AmeeraTel Inc.
Top 1 Outbound Sales Representative
2015
Issued by AmeeraTel Inc.
CERTIFICATION
Search Engine Optimization Training
Issued by Cloudstaff
Sales Specialist B2B – Independent Contractor
Client: Furnish & Finish – Furniture Company Australia
February 17, 2025 – March 2025
• Prospecting and Lead Generation: Identify potential clients,
generate leads through outbound activities, and qualify and
prioritize opportunities (LinkedIn and Apollo engines).
• Must be able to do cold-calling on a day to day basis. Build
and maintain relationships with stakeholders and investors of
other companies and other organizations.
• Consultative Selling: Assess client needs, present tailored
solutions, and collaborate with internal teams for customized
proposals.
• Relationship Building: Cultivate relationships with key decisionmakers, establish trust, and maintain ongoing client
communication.
• Sales Negotiation and Closure: Negotiate contracts, address
client objections, and close sales to meet or exceed targets.
• Sales Strategy and Reporting: Implement strategic sales plans,
track sales activities, and provide performance and market
trend reports.
Sales Specialist B2B – Independent Contractor
Client: Moreno Solutions – Marketing Agency Australia
January 13, 2025 – March 4, 2025
• Identify and research potential business clients within target
industries or markets to generate leads.
• Conduct outbound prospecting activities, including cold
calling, emailing, and networking to attract prospects.
• Qualify leads based on predetermined criteria and prioritize
opportunities for further engagement effectively.
• Conduct needs assessments to gather information about
potential clients' business challenges and goals.
• Present tailored solutions and product offerings that align with
clients' specific needs and objectives.
• Cultivate relationships with key decision-makers within client
organizations to establish rapport and trust.
• Develop and implement strategic sales plans to penetrate new
markets and expand the client base successfully.
Sales Lead Specialist – Independent Contractor
Client: The Elite Agency – Real Estate Australia
October 21, 2024 – December 19, 2024
Manage inbound/outbound calls to schedule appointments
between prospective clients and real estate agents.
Coordinate with real estate agents to ensure their schedules
are updated and prevent bookings conflicts.
Provide regular updates to the sales team regarding
scheduled appointments, client feedback, and lead status.
Communicate professionally with clients, ensuring a high
standard of customer service at all times.
