Mary Abojei Onuoma

My name is Mary Abojei-onuoma 

I am introducing you into my career path as a Customer Service Representative.With a proven track record spanning four years in customer service, I have gained invaluable experience across diverse industries, including telecommunications, finance, and presently, a betting company.

My current role involves efficiently handling an average of 200 calls and 160-200 live chats daily, adapting to various assigned designations. Ensuring customer satisfaction is my priority; I take pride in representing my employers with dedication and leaving customers content with their experiences.

My expertise lies in conflict resolution, adeptly managing escalations while prioritizing a positive customer journey. I firmly believe in the equal importance of every customer, a philosophy that drives my commitment to exceptional service. Stellar communication skills, coupled with diligence in documentation, underscore my approach to customer service. I am passionate about continuous learning to enhance my professional growth.

Confident in my ability to contribute significantly to your team as a Customer Service Representative, I am enthusiastic about the opportunity to discuss how my skills during an interview as i am eagerly anticipating a response.