MARVIN LIMJOCO PEREZ
(ITIL v4 Certified)
11 Margarita St. Gulod, Novaliches, Quezon City 1117
Mobile/Whatsapp/Viber: -
Email:-
About Me
Experienced Team Lead with a demonstrated history of working in the information technology and customer services industry, along with a highly technical and customer experience background, who can work independently and manage a team seamlessly.
Skills
Experienced in Computer Software and Hardware Troubleshooting
Proficient in Windows Operating Systems
Experienced with Microsoft Office Applications and Office 365.
Experienced with Printers, Installation, Troubleshooting and Networking.
Experienced with Google Suite
Experienced in Windows active directory & Azure
Experienced in Staff Training, Coaching and Grooming
Experienced in ticketing systems such as BMC Remedy, Service Now & Jira
Acquired Knowledge in business spreadsheets & analysis (Excel/Google Sheets)
Scheduling and resource planning.
Experienced in Telephony systems such as CC360, UCCX & CMS
Experienced in RMM (Connectwise)
Experienced in Lead Generation using LinkedIn Sales Navigator/SalesQL/ApolloIO/Phantom
Buster/Verifalia/Phone Validator/Lemwarm/Mailshake/FunnelFlo
Experienced in Go High Level (GHL)
Employment History
Education
Diploma in Computer Electronics Technology
STI College Novaliches: SY-
Character References
● Wendy Lynch (Business Owner) - -or -
● Martin Naisan (Team Lead Manager) - -
