B2 L6 Primrose St., Crestwood Heights
Antipolo City, 1870 PH
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Marvin C. Padua
Objective
To secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution
to the success of the company.
Experience
Outdoorsy, Upwork-
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Tier3 Support, Team Coach
Assist users in various tasks in renting or listing in the Outdoorsy platform
Phone, chat and email support
Escalation Queue
Admin tasks and Quality Assurance
Colewell, Makati PH-
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Support customers with opening investments in different assets such as ForEx, cryptocurrencies,
commodities and stocks.
Dashboard troubleshooting
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Customer Service and Sales
Babysleepstore and GarageGym, Upwork-
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Chat and email support (Zoho and Zendesk)
SKU Management (AWS and Magento)
Shipping and inventory assistant
Open Access Marketing, Makati PH-
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Workforce management and Vendor support
Staffing and scheduling
Intraday and EOM Reports
NCO (Alorica), Quezon City PH-
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Tier 1 and Tier 2 Support
Vendor support
Staffing and scheduling
Intraday and EOM Reports
Education
Mapua Institute of Technology 2007 - 2011
Electronics and Communications Engineering
