MARVIN JAY
EUPEÑA
GET IN CONTACT
Mobile: -
Email:-
Address: P. Ilang-Ilang, Barangay Ipil, Surigao City, Surigao del
Norte, Philippines
PERSONAL PROFILE
WORK EXPERIENCE
Well-rounded virtual assistant
with experience in the Customer
Support and Real Estate
industry. Love to take
challenging task and deliver
excellent results. Motivated and
confident with the skillsets that
can help any work easier.
Effectively able to meet set
deadlines and process
information through well-honed
research skills. Experienced in
delivering high-quality
customer service support and
effectively managing disposition
procedures and calls with
proficiency.
CUSTOMER SERVICE REPRESENTATIVE
Convergys | 2016 - 2017
Provide customer phone support
Help customers renew subscriptions and solve bill disputes
Advises customers regarding the consumption of allocated data
AREAS OF EXPERTISE
Customer Service Expert
Computer Savvy
Real Estate Market Analysis
and Valuation
Negotiation and Deal Closing
Technical troubleshooting
experience
OTHER SKILLS
The ability to analyze
complex technical
information
Detail oriented
Excellent problem solver
CUSTOMER SERVICE REPRESENTATIVE
Teleperformance | 2019 – 2020
Provide customer phone support
Create orders and renew a magazine subscription
Help in tracking magazine orders
TECHNICAL SUPPORT REPRESENTATIVE
Trader2b | February 2021 - June 2021
Provide email, chat, and phone support
Monitor servers and troubleshoot application issues
Create documents for new issues and ways to resolve
REAL ESTATE DISPOSITION MANAGER
The Wright Invest Group, LLC | December 2022 - July 2023
Assigning deals under contract
Skiptrace builders/investors and buying agents
Run Comparable Market Analysis for vacant lots
EDUCATION HISTORY
SURIGAO STATE COLLEGE OF TECHNOLOGY
Bachelor of Science in Computer Engineering, 2016
SAN NICOLAS HIGH SCHOOL
Graduated Class of 2011, Honor Roll
