Marvin Gorres

MARVIN GORRES VIRTUAL ASSISTANT PERSONAL PROFILE I am an energetic, ambitious person who has developed a mature and responsible approach to any task that I undertake, or situation that I am presented with. SKILLS Exceptional communication and networking skills Successful working in a team environment, as well as independently The ability to work under pressure and multi-task The ability to follow instructions and deliver quality results WORK EXPERIENCE CONTACT Ren2x Fish Dispatching, IT Manager SEP 2016 - JUL 2018 Valencia City, Bukidnon Philippines-- /marvin-gorres-886ab790 EDUCATION Maintained and organized numerous office files Encoded customer and account data by inputting text based and numerical information from source documents. Generated reports, stored completed work in designated locations and performed backup operations Ensured proper use of office equipment and addressed any malfunctions Convergys, Customer Service Representative SEP 2015 - SEP 2016 Central Mindanao University Bachelor in Information Technology, 2015 Managed large amounts of inbound and outbound calls in a timely manner. Acknowledged customers' needs, clarified information, researched every issue and provided solutions and/or alternatives. Build sustainable relationships and engaged customers by taking the extra mile.