Marvin Didjaya

WORK EXPERIENCE Channel & Operation Manager @ Shopperplus Singapore Dec 2018 – Current (Contract base) MARVIN DIDJAYA Singaporean About Me I have been building my career revolving Retail Operation, Brand Management and Coaching. A firm believer of Learning is a non-stop process that fueled by Passion. CONTACT Working with Malaysia HQ in terms of running their first Singapore Start Up office. Co-managing Singapore various Operation Team & assist in Hiring & Coaching FMCG Client Account servicing (NTUC), ensuring new/ existing projects are monitored and executed in accordance of HQ standard. Business Development Manager @ A DrBrand DrGL Apr 2018 – Aug 2018 (Temp) Exploring new business venture within SEA regions. Focusing Hong Kong and Indonesia. Servicing Travel Retail accounts (SQ & Cathay) and Marketing Planning for Travel Retail related activities. Set up foundation for Retail Education & Training - Training Deck creation - E-learning content creation Content creation for Brand’s social media accounts Overseas distributor Brand presentation/ proposals Achievement - Blk 545 Serangoon North Ave 3 #02-210 Singapore 550545- - Conducted Singapore Airline Annual Crews GEM training (400 aircrews) - Designed SQ Inflight Magazine product page (August 2018) - DrGL Instagram “Travel with DrGL” campaign - Account Creation with Shilla Duty Free Singapore Behance Creative Portfolio Business Development Manager (Family Business) PERSONAL SKILLS June 2015 – Jan 2018 CREATIVITY INTERPERSONAL ORGANISATION COACHING Shoes Business development. 1: Material and factory sourcing (China, Japan and Indonesia) 2: Branding & Distribution Channels planning - Matahari Department Store (Indonesia) - Feb 2016 - Invited by W.E Workshop to Fashion booth showcase by Isetan Wisma - Aug 2016 - Featured Label at MAAD Bazaar by Red Dot museum – 2016 – 2017 3: Expansion to E-commerce and in negotiation with Indonesia E-commerce Blibli.com – Nov 2017 *Photos & collections will be available upon request TECHNICAL SKILLS Microsoft Office Photoshop Adobe Lightroom Adobe Illustrator Adobe InDesign Photography EDUCATION July 2000 Diploma in Electrical Engineering Singapore Polytechnic March 1996 GCE ‘O’ Level Loyang Secondary School June 1993 Certificate of Taiwan Taipei Ching-Hsing Junior High LANGUAGE English Spoken Written Mandarin Spoken Written Bahasa Indonesia Spoken Written WORK EXPERIENCE (continued) Sales & Education Coordinator @ Clinique Travel Retail (Estée Lauder Companies) Sep 2013 – May 2015 Sales Functions: Managed & Maintained Duty Free accounts in SEA regions. Ensuring KPI achievement for both Sell In & Out. Main Accounts in charge: Singapore (Nuance Watsons/ Shilla/ DFS) Indonesia (DFS, DUFRY, Aura Cantik ) Philippines (Landmarks) Cambodia (CDFG) Supporting Accounts: Thailand (Kingpower) Vietnam (DFS) Malaysia (Heinemann) Monitor Floor Sales performances through 3 categories: - Brand’s Beauty Advisors performances - Generic Staffs performances - Marketing Campaign generated sales and strategised/ proposed effective sales planning according to different regions. Training & Education Functions: - Assisting Education Department for coaching and career development of Beauty Advisors. - Incentive/ commission planning - Assist/ hold education seminar, classroom training & new products training for all Beauty Advisors. - Performance review for all in-charged Beauty Advisors. Cross department functions: Marketing presentation for New Launches, Marketing Campaign. Coordinating between various internal department (Marketing, Visual & Project Development) to ensure excellence execution of Counters Collaterals & Marketing Events) Achievement - Counters Opening @: Bali, Surabaya, Cambodia. - Transition Set up (Nuance Watsons – Shilla) - Classroom Training DFS for Sonic Brush Launch. - Beauty In Jars Clinique Campaign. MILESTONE Pioneer Team for ASIA Forever21 & River Island Store Setup in Dubai Training Attachment in Netherland, Spain & Germany Creation of own garment & footwear labels DFS First Sales & Education combined training with Clinique Sonic Brush Launch Launched DrGL Skincare in Shilla Changi Airport In Progress Skillset Neuro Linguistic Program (NLP) Dec 2018 - Current Social Media Management 0ct 2016 - Current Graphic Designs & Photography 2015 - Current WORK EXPERIENCE (Continued) Operation Manager (Fashion Brands) @ Royal Sporting House Oct 2010 – Oct 2012 Assisting Company CEO in identifying Business Opportunity (New Stores location and opening processes). Managing Brand partners expectation. (Morgan, Cache Cache, Shana & SIX) Annual budget planning (Operation/ Man power/ Marketing & Merchandising) Taking the lead role in overseeing store operation & team. Managing Distribution partners’ activities within an assigned geographical region) Responsible for overall retail processes: Merchandising, Marketing Strategy, Sales Training. Meet/ Exceed minimum quarterly and annual Sales objectives Working closely with internal office departments to engage and equip all channels with appropriate training tools and strategy development Achievement - Morgan Store Opening @Wisma https://www.morgandetoi.com/ - Progressive Expansion of: 5 Cache Cache Stores https://www.cache-cache.com/ 2 Shana Stores 2 SIX Stores Product Manager @ River Island (Robinsons) Oct 2006 – Oct 2010 Managing all departments of Product Lines (Ladies, Mens clothing, Accessories & Footwear). Identifying trends directions, potential best/slow mover and implement necessary sales activity according to market needs. Coordinating feedback with HQ with regards of Stocks matters. Implementation & Initiation of Store Visual Layout. Conducting staffs’ training (Service, Products & Selling Skills) Assisting Fashion, Promotion & Marketing events MILESTONE Pioneer Team for ASIA Forever21 & River Island Store Setup in Dubai Training Attachment in Netherland, Spain & Germany Creation of own garment & footwear labels DFS First Sales & Education combined training with Clinique Sonic Brush Launch Launched DrGL Skincare in Shilla Changi Airport INTEREST WORK EXPERIENCE (Continued) Assistant Store Manager @ FOREVER21 Oct 2004 – Oct 2006 Managing all aspects of Store Operation duties. (Staffs, Stocks, Visual Merchandising, Sales & Promotional Events/ Marketing) Generating & Analysing Sales & Stocks reports Conducting Service & Products Trainings Review & Implement In-store Visual Merchandising Standards & Updates Boutique Supervisor @ Topshop Wingtai May 2002 – Jul 2004 Managing daily retail store operation & sales target through analysing reports. Review & improvise operation strategy through staffs’ training. Working closely with Visual Merchandising Department to ensure updates & Implementation are well executed. Photography https://eyesonmegraphy.wixsite.co m/eyesonmegraphy Arts & Fashion New Age Pop Music Fashion Make Up & Styling Travel Graphic Design Reference Ethan Amos Lim Custom Brokerage Assistant Manager UPS- Joanna Ng Airport Coordinator Clinique (Estee Lauder- Joanna Chua Retail Operation Manager Prada/ Miu Miu-