Marvic Madoro

Marvic Madoro Blk 22 Lot 10 Lime Street Saint Joseph Village 10 Brgy. Langgam San Pedro Laguna - -Objective To enhance my knowledge and skills specifically an effort to move ahead and become a part of the administrative work force of the corporation/company that would give me the proper opportunity to show my maximum potential in the field of management and sales. Education Pamantasan ng Lungsod ng Muntinlupa | 2006 Bachelor of Science in Business Administration Management Skills Salesforce Sales CRM Software Account Management Solution Selling | Consultative Selling Business Relationship Management Sales Management Customer Service Technical Support Experience Social Media Manager-Sales | State of Motion | Australia October 2023 – January 2024 •Sending cold dms to potential leads through Instagram and facebook •Handling owner’s social media accounts. •Lead nurturing. •Set sales call appointments. •Follow up cold leads to ideally convert them into sales call appointments again. •Engage on a comment sections and manage Kommo as CRM. Inside Sales Specialist | Satellite Office | BGC September 2019 – August 2020 •Effectively research and set appointment for Business Development Manager. •Run initial discovery calls to identify customer requirements and expectations in order to make tailored products recommendations. •Work closely with sales management to develop targeted list, call strategies, and messaging to drive opportunities for new business. Account Manager | RingCentral - Acquire | Pasig City January 2018 – August 2019 •Account Management •Consistently exceeding monthly goal – Sales quota •Maintaining a good relationship with the client International Sales Representative | Results Companies | Pasig City June 2014 – December 2017 •Producing not just a number of sales but quality sales •Perfect QA score •Consistently being rewarded as a top agent not just every quarter but on a yearly basis Technical Support Representative (Tier 2) | StarTek, Inc. | Pasig City February 2013 – March 2014 •Handles repair, billing, care and sales. •Consistently delivering good CSAT score. •Received a lot of rewards and recognition for consistently performing and being on top. Mentor | Results Companies | Pasig City June 2010 – September 2011 •Responsible in developing people to improve their work performances. •Resolves complaints if necessary. •Helping the whole division if the managers are not around. Customer Sales Representative | Results Companies | Pasig City February 2010 – June 2010 •Delivered superb customer service •Ensure full customer satisfaction by resolving issues expeditiously. •Top CSAT generated Store Manager | Yellow Cab Food Corporation | Makati City September 2007 – July 2008 • Supervise Store HR, Marketing and Purchasing Manager. • Check and Verify the work done by a Shift Manager and Management Trainee. • Supervise product inventory; verify quantity and quality products received. • Responsible in motivating and creating employee morale. • Do Purchasing. • Interface directly with customers to provide assistance and resolve problems. Shift Manager | Yellow Cab Food Corporation | Makati City July 2006 – September 2007 • Train newly-hired managers • Responsible for recruitment selection, training and supervision of staff to maximize sales and profit performance. • Do marketing activities such as going out to find strategic location to put up some banners/streamers and talk to some people that would help us promote the brand. Personal Data Date of Birth: October 16, 1984Place of Birth : Daraga Albay Age: 39Nationality : Filipino Religion : Christian Marital Status: Married