Marvellous Onofua

ONOFUA MARVELLOUS Nigerian | 10, Obasuyi Street, Ugbowo, Benin City, Nigeria | --| Twitter: X.com/MarvvieTheVA SUMMARY ● A detail-oriented and highly organized virtual assistant with 2+ years of experience in administrative support, lead generation, and document revamping. ● Proficient in managing multiple projects simultaneously with excellent communication and organizational skills. ● Committed to delivering top-notch support and improving workflow efficiencies. EDUCATION University Of Benin – Edo State, Nigeria BSC, Computer Science. WORK EXPERIENCE Administrative Assistant Blisspay Technology Limited – Benin City, Nigeria. ● ● ● ● ● ● May 2022 - July 2024 Achieved a 25% increase in client engagement by creating professional and cohesive external documents for the startup. Developed a document template system, reducing the time spent on creating new documents by 30%. Collaborated with the design and marketing teams to ensure document aligned with the brand’s vision and messaging. Improved brand perception by ensuring consistency in all external-facing documents, such as proposals and brochures. Lead Generation Specialist Xperience Xtraordinaire – Lagos, Nigeria ● ● April 2018 – MAY 2022 August 2020 - May 2022 Delivered customized lead lists, contributing to increased client acquisition for the company. Drafted personalized outreach messages, leading to an 18% response rate on cold emails and social media DMs. Identified and entered 200+ potential leads into the CRM within a quarter, supporting the sales team’s outreach efforts. Improved lead tracking processes, which led to a 15% increase in lead follow-up completion rates. Virtual Admin Coordinator May 2019 - August 2020 The Hive – Abuja, Nigeria ● Introduced new design elements that enhanced readability and presentation of materials, leading to positive feedback from 95% of clients. ● Created visually appealing and on-brand documents that resulted in a 10% improvement in client satisfaction ratings. ● Standardized document formats across departments, resulting in a 20% increase in efficiency during client presentation. ONOFUA MARVELLOUS VOLUNTEER ACTIVITIES Ambassador, TheMarvvieEffect Initiative ● ● ● September 2020 - Present Coordinating and participating in meal preparation and distribution to ensure orphan children receive nutritious and balanced diet. Organizing clothing drive and managing the distribution of donated clothing to meet the needs of the children. Providing emotional support and mentorship to help children feel valued and connected, addressing their individual need and fostering a sense of belonging. SKILLS ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● Project Management ( Asana, Trello, Notion, Clickup e.t.c) Documents Visuals Revamping CRM Management. (SalesForce, Hubspot) Personalized outreach & email drafting Client Support. Branding & Visual Design Data Entry Time Management. Attention to Details. Effective Communication. Problem-solving Adaptability Collaboration Organization Proactive Attitude LANGUAGE English Language - Native Yoruba Language - Conversational Esan - Fluent