Martins O.

Martins Onyedikachi Ozor-| - Personal Profile A Virtual Assistant with over 3 years experience in various tasks. A tech savvy and problem solver that you can rely on. Enthusiastic individual with superior skills in both team based and independent capacities. Work Experience General Virtual Assistant. Digital Witch | Match 2021 – Present • • • • • • • Managed email communication, phone calls, and calendars for busy executives. Streamlined workflows, organized filing systems, and ensured smooth daily operations. Scheduled appointments, booked travel arrangements, and ensured all logistics were in order. Composed and edited letters, reports, presentations, and other business documents. Utilized HubSpot CRM to organize and manage client contact information, track interactions, and generate reports. Scheduled posts, monitored engagement metrics, and assisted with community management tasks using Google Calendar and Calendly Provided exceptional customer service by Acting as the first point of contact for clients, addressed inquiries promptly and professionally. Freelance Admin Virtual Assistant Metro UG | Nov. 2021 – Oct. 2022 • • • • • Managed email correspondence, sorting, responding, and flagging priority messages. Improved operations efficiency and customer satisfaction. Managed heavy load administrative tasks with accuracy. Scheduled and coordinated meetings, ensuring all participants were informed and resources were prepared. Assisted in preparing presentations and documents, proofreading and formatting as necessary. • • • Acted as a liaison between departments, facilitating communication and information flow. Conducted data entry tasks accurately and efficiently to update records and databases. Provided general administrative support to ensure the smooth functioning of the office environment Executive Assistant Little Jane International School | Sep. 2019 – Apr. 2022 • • Email communication Social Media Management • • • • • • Responds to emails from parents. Administrative Assistant Schedules meetings Prepares documents for meetings Set Appointments Respond to emails Education Niger Delta University B. Pharm. 2016 – 2022. Skills • • Google suit • Microsoft Products • CRM • Email Communication • Social media manager • Appointment setter • Customer Service • Lead Generation • Appointment Scheduling • Research. Cold Calling .