Martine Mpandamwike

ENG. MARTINE MPANDAMWIKE Software Engineer | Solution Architect | IT Support Engineer Email:-Phone: - / - _____________________________________________________________________________________________________________ Professional Summary Highly motivated and results-driven Software / IT Support Engineer and Solution Architect professional with a proven track record of designing, developing and deploying scalable software solutions. Demonstrates expertise in full-stack development, system integration, cloud infrastructure management, and ICT support services. Known for delivering high-performance web and mobile applications, managing IT operations and providing innovative solutions that improve business efficiency. Experienced in working across diverse sectors, including government, finance and technology startups. Fluent in English and multiple Zambian languages and recognized for strong problem-solving skills, teamwork and leadership in both technical and strategic capacities. EDUCATIONAL BACKGROUND Zambia University College of Technology -) Bachelor of Science in Information Technology Philanthropy University (2022) Certification in Monitoring and Evaluation CERTIFICATIONS & AWARDS Global Skills Development Council - GSDC Certified Software Development Life Cycle Professional PROFESSIONAL BODY ASSOCIATION Information and Communication Technology Association of Zambia (ICTAZ) Associate Membership 1 WORK EXPERIENCE / EMPLOYEMENT RECORDS Fortress Hub Technologies Limited Position: Chief Innovation Engineer Period: September 2024 – Present Country: Zambia Summary of Activities: • Develop and implement application processes, standards, policies, and procedures. • Manage cloud and hosting infrastructures to ensure optimal performance and scalability. • Troubleshoot and resolve issues related to application development, deployment, and operations. • Design and implement automation tools for continuous integration, delivery, and deployment. • Provide support, guidance, and education to development teams, application owners, customers and partners. • Design system architectures, documentation and integration processes. • Implement RESTful APIs for integration and data exchange between application components. • Undertake any other duties as may be assigned by the supervisor. Chalom Investments Limited Position: Technical Manager Period: March 2023 – August 2024 Country: Zambia Summary of Activities: • Maintain the website and its related applications. • Manage all ICT-related functions and recommend improvements. • Develop in-house software applications for managing loan applications. • Define user and software requirements and translate them into usable code. • Supervise loan preparation and processing. • Handle social media management and marketing. • Perform other duties as assigned by the director/supervisor. 2 Zambia Statistical Agency (ZAMSTATS) Position: Master Trainer / Zonal Census Coordinator Period: August 2022 – September 2022 Country: Zambia Summary of Activities: • Supervised and monitored enumerators and supervisors to ensure accurate and timely data collection during the 2022 National Census. • Conducted comprehensive training sessions on the use of the Census Application (CAP), data protocols, and field procedures. • Installed, updated, and maintained data collection applications on mobile devices used by field staff. • Resolved operational and technical challenges encountered during enumeration in coordination with HQ and regional teams. • Synchronized collected data with the central server at headquarters to ensure real-time access and data integrity. • Performed data validation checks and routine backups to prevent data loss and ensure accuracy. • Updated and maintained geo-codes for each mapped ward and constituency to support accurate geographic referencing during enumeration. • Provided logistical and administrative support within the assigned census zone, including resource allocation and progress reporting. Meit World Technologies Position: Full-stack Software Developer Period: April 2022 – August 2022 Country: Zambia Summary of Activities: • Provided IT support, including hardware and software troubleshooting. • Developed web and mobile applications. • Designed and implemented REST APIs. • Gathered software requirements. 3 Kasama Municipal Council Position: IT Support Period: December 2019 – February 2020 Country: Zambia Summary of Activities: • Responded to IT issues and resolved them efficiently. • Performed routine IT equipment maintenance. • Installed IT equipment, including routers, printers and computers. Language Skills • English (Fluent) • Nyanja (Fluent) • Bemba (Fluent) REFERENCES Mr. Sam Mukuka – HOD IT, Zambia University College of Technology Tel: - Email:-Mr. Kafwila Nyondo – Senior Network Engineer and Systems Administrator, Levy Mwanawasa Hospital Tel: - Email:-Mr. Emmanuel Mwelwa – Senior Manager, Chalom Investments Limited Tel: - Email:- 4