Martin Tolentino

I am an Email Customer Experience and Operations Support Specialist for Ecommerce Brands.

If you are looking for an independent, reliable, proactive, team player, trust-worthy, and long-term customer support associate for your ecommerce brand. A Premium Level Virtual Assistant, I can help you!

Here's what I can bring to your business, included but not limited to:

• 5 years+ Experience
• Product Inquiries
• Order, Shipping, Fulfillment Inquiries
• Refund, Exchange, Replacement Requests
• Shipping Delays
• VIP Customer Care
• Cross-Team Coordination
• Resolution-Focused
• Personalized Response

Tools

• Shopify
• Magento
• Zendesk
• Google Workspace
• Microsoft Office 365

If you want to end your candidate search at this point and shift to filling the gap in your business fast, take a look at my resume and portfolio link and let's connect!