MARTHA WAMBUI GITHAIGA
P.O.BOX 2506, KITALE
Tel: -
Email:-CAREER PROFILE SUMMARY
As a result driven and meticulous Administration expert with over 10 years of experience in
providing efficient end to end administrative support in an office set- up, I am confident of my ability
to offer excellent time management skills, great attention to details, and proficiency in the
performance of administrative and technical tasks. Among the competencies I bring on board
include; administration, customer service, supplier management and inventory management. I have
effectively managed office operations, trained and inducted new administrative staff, engaged with
customers and management stock inventory. I am seeking a position where excellent administrative
and organizational skills will be utilized in achieving the organization’s objectives
EDUCATION BACKGROUND
Bachelor of Tourism Management- Moi University; 2003 - 2007
Kenya Certificate of Secondary Education- St. Monica Girls’ High School; 1998 to 2001
PROFESSIONAL COURSES
Certificate in Quality Management System Administration- Mileview College; June to
July 2018
KEY SKILLS AND COMPETENCIES ACQUIRED
Administration skills: Experienced in managing office activities, managing procurement,
negotiating with suppliers, making budget preparations, arranging travel itineraries and
managing communication
Customer Relations: Expert in customer relations having successfully managed client
expectations by understanding their needs, meeting them and applying professionalism.
Supplies Management: Participated in procurement of office supplies and equipment and
processed payments to suppliers in a timely manner, while keeping to the budget.
Phone Etiquette: Well versed in handling calls using the standard telephone etiquette
procedure with an aim to understand the callers request and fulfill it.
Analytical skills: Capable of analyzing, assessing and calculating risks involved and finding
solutions by use of logical reasoning. I value accuracy and ensure every duty I undertake
pays close attention to details and captures all the valuable data.
Team working skills: Ability to relate well with team members and offering my help when
called upon to give my input.
ICT competence: Acquired navigating the MS suite. Proficient in areas such MS Word,
Microsoft Outlook, Excel, PowerPoint, Databases, Spreadsheets and the Internet.
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WORK HISTORY
Assistant Administrator
Safepak Limited; December 2012 to date
Duties and Responsibilities
Involved in the training and induction of a strong administrative staff both in Kenya and
Uganda.
Providing timely, courteous and knowledgeable response to information requests
Drafting Responses to incoming Correspondences.
Preparation of various statistical reports on Sales and production.
Handling the management of inventor.
Preparation of customer pricelists for both local and export customers.
Checking if prices on LPO’s from customers match with the pricelist
Undertake and execute any other assignment at the MD’s discretion.
Key Accomplishments
Earned excellent marks on performance reviews, with citations for excellence in areas
including work volume, accuracy and quality; ability to learn and master new concepts;
positive work ethic; and commitment to providing unsurpassed service.
Assistant Administrator
Maasai Wilderness Conservation Trust, Chyulu; August 2011 to June 2012
Duties and Responsibilities
Assisted the Finance director whenever needed creating and updating spreadsheets
Managed the Stocks Inventory with a monthly physical stock check.
Daily update of Simba Project Data from the field operators
Manage capital purchases, direct vendor relations and maintain equipment tracking records
Responsible for preparing Request for Quotation forms and summaries
Any other duty as assigned by the supervisor
Key Accomplishments
Was recognized for exceptional support to improve data capturing and processing from the
field rangers.
M-Pesa Administrator
Phoneart Solutions, Eldoret; March 2008 to June 2010
Duties and Responsibilities
Worked with clients to sort out technical issues that arose during transactions
Handled the distribution of E-Money to Branches
Provided quality Customer service to clients
Monitored e-money and cash float through the system
Ensured effective staff management through performance monitoring
Prepared weekly, monthly and quarterly analytic transaction and customer registration
reports for the departments.
Key Accomplishments
Was awarded best Innovator due to centralization of customer database for easy retrieval.
REFEREES
Eunice Wanjiku
Systems Administrator
Phoneart Solutions Ltd
P.O Box-, Eldoret, Kenya
Tel: -
Email:-
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Titus Muia
Finance & Education Director
Maasai Wilderness & Conservation Trust
P.O. Box 236, Mtito Andei, Kenya
Tel: -
Email:-John K. Ng’ang’a
P.O Box-
Nairobi, Kenya
Tel: -
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