Marsha Constant

Marsha Constant-- Professional Profile Results-driven and dedicated marketing and administrative professional accustomed to working in fast-paced business environments. Offers strong attention to detail and exceptional ability to perform independently or in a team. Education Bachelor of Science - Digital Marketing Southern New Hampshire University May 2025 Manchester, NH Core Competencies - Market Research Lead Generation Data Entry Scheduling and Calendar Management - Microsoft Office Suite Customer Service Project Planning & Coordination Documentation Professional Experience ● ● ● ● ● ● ● ● ● ● ● ● Medical Scheduler January 2024 - Present Northside Hospital Heart Institute Lawrenceville, GA Answered incoming calls and provided patient information in accordance with HIPAA regulations. Scheduled surgeries, procedures, and diagnostic testing that required general knowledge of specified surgical procedures, exam preparations, exam sequencing, and other related functions. Managed and organized confidential files and patients' records, while performing various administrative duties. Conducted medical reports and meticulously reviewed all documents to verify accuracy and compliance with policies and procedures. Business Development Administrator January 2023 - December 2023 Booth & Williams Lawrenceville, GA Monitored product sales, created original digital content for social media, and implemented a new email marketing campaign. Used Google Analytics and SEMRush to perform SEO analysis and monitor web analytics. Provided customer support by responding to inbound calls and chat service messages. Utilized a CRM to maintain up-to-date records of clients and prospects and expedite the sales process by creating more targeted content Office Administrator February 2022 - December 2022 USA Construction Consultants Tucker, GA Edited pre-construction reports sent in by inspectors. Required excellent reading comprehension as well as a good grasp of basic grammar and spelling, and a keen eye for details for fixing formatting issues. Became proficient with a proprietary, web-based software system that required daily interaction for filing reporting, and other project information. Utilized QuickBooks to generate project invoicing and handled Accounts Receivable/Accounts Payable items. Monitored company email inboxes and forwarded documents to consultants and uploaded files to the correct projects in multiple systems. ● ● ● ● ● ● Administrative Assistant March 2020 - January 2022 National Multi-Service Center Lawrenceville, GA Provided general office administrative, and research support, document preparation, and file maintenance as required, specifically with Microsoft Office tools such as Word, Excel, PowerPoint, and Publisher. Built relationships with external clients and fostered increased company loyalty through deep knowledge of company systems and procedures. Scheduled appointments and updated calendars across the company to minimize overbookings and cancellations Managed communication across departments to schedule and plan bi-weekly company all-hands meetings. Updated client information in company CRM, boosting interdepartmental organization and productivity. Assisted in leading the planning and execution of smaller company projects and the creation of appropriate work plans, scope, cost estimates, and resource plans using tools like Trello and Microsoft Office.