Marseille Frances Talacay
Age: 29 / Marikina City, Philippines
Customer Service Expert / Admin / Virtual Assistant
Get in touch!
Work Experience
Mobile:
Customer Service Representative (Chat)
AFNI Phils. | July 2017 - Present
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Viber:
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- Handling 4 window chats at a time
- Assisting customer’s queries about account, promotions, orders, and resolving
device technical issues.
Email:-
Skype:-
Upwork Profile:
https://www.upwork.com/freelancers
/~01c8b2a5bccc2bf076
Customer Service Representative (Voice)
Sutherland Global Services Inc. | July 2015 - June 2017
-Answering questions about how the platform works and features.
-Providing in depth explanation and interpretation of customer’s account and
transaction history
Executive and Trading Assistant
Infinity Asia & Global Holdings Inc. | October 2011 - February 2015
-Scheduling meeting and appointments. Collating files needed for the project
-In-Charge of logistics, monitoring schedules and P.O balances, sales invoicing.
-Preparing and submitting sales reports
Academic History
ICCT Colleges Inc.
B.S Accountancy (undergradute)
Star of Hope Christial School
Scholar | 1st to 4th Year High School Student
Specializations
- Chat / Phone / Email Support
- Admin Assistant
- Data Entry
- Research
- Inbox Management
- Communication
- Typing (40 wpm)
- Excellent organizational skills
- Microsoft Office
- Google Docs, Google Spreadsheet
